IT Assistant Manager
Carrefour - Pakistan
Total years of experience :5 years, 3 Months
Running regular checks on network and data security
• Identifying and acting on opportunities to improve and update software and systems
• Developing and implementing IT policy and best practice guides for the organization
• Designing training programs and workshops for staff
• Conducting regular system audits
• Running and sharing regular operation system reports with senior staff
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages
• Managing and reporting on the allocation of the IT budget
• Providing direction for IT team members
• Identifying opportunities for team training and skills advancement
Support IT Manager: Assist the IT Manager in developing and implementing IT strategies, policies, and procedures. Collaborate with the IT Manager to define the department's goals and objectives and ensure they align with the organization's overall objectives.
Team Management: Help manage and lead the IT team. Provide guidance and support to team members, assign tasks, and monitor their progress. Assist in performance evaluations, training, and professional development of the team.
IT Infrastructure Management: Assist in overseeing the organization's IT infrastructure, including servers, networks, hardware, and software systems. Ensure the infrastructure is secure, reliable, and scalable to meet the organization's needs. Help manage relationships with vendors and service providers.
Project Management: Support the planning, coordination, and execution of IT projects. Assist in defining project scopes, objectives, and deliverables. Help monitor project timelines, budgets, and resources. Collaborate with cross-functional teams to ensure successful project implementation.
• Managing and monitoring all installed network appliances, systems, and related infrastructure
• Installing, configuring, testing, and maintaining network-related operating systems, applications / software / management tools.
• Ensuring the highest levels of network connectivity and infrastructure availability.
• Provide expertise for the overall network systems infrastructure and its support as it relates to all IT technologies.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Monitoring network usage and health status in compliance with security policies.
• Perform preventive maintenance.
• Identifying IT security vulnerabilities in the organization’s network.
• Developing and implementing a comprehensive plan to secure organization’s IT infrastructure and networkin
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training junior staf