Configuration Manager
EFG-HERMES
مجموع سنوات الخبرة :21 years, 11 أشهر
- Software Configuration management (Source control Admin(TFS, Sourcesafe), Release management, Change management & Patch management for All Production, UAT & development servers.
-Level II & III support for several Products and Middleware systems (IIS, MSMQ, Appfabric, Citrix, etc..)
-Level II Support for several Business processes from the technical side.
- Proactive monitoring and Event handling for several production issues.
-Adviser for improvement of Environment & business processes.
- Technology Auditor / Information security Adviser for Technology / Business
- Application / Network Environment analysis, Security solutions project management.
-Active Part of Security Incident response teams within Citibank MENA, specialized in log analysis, Windows server Forensics & Web servers security and hardening
- Team lead for Financial systems administrators, Level III support for Technical issues & Project management for Implementation projects.
- Business Processes optimization & automation.
- System administration of the Company servers, Domain and Active Directory Forest & Exchange email servers.
- Database Administration (SQL 2000-SQL 2005) for the company Databases
- Supervision of Workstations and server assembly lines, QA and Second level support for implementations
- Onsite support for Security related incidents, and computer Forensics.
- Business Processes Automation & workflow optimization
- Onsite Support / Consultant for SMB Technology Projects
-Supervision of Network implementations & Operating system Migrations and business solutions.
-Support for Critical issues and Disaster recovery solutions for SMB (virus outbreaks, Data Recovery, Incident responses etc..)
-Technical Support for Hardware Issues & Network Implementations.
-Quality assurance and assembly of PCs
-On site support for several companies to assist with implementations of Networks & applications & Upgrades.