Muhammad Saud

• Demonstrated a high degree of ownership and accountability, consistently meeting targets
while upholding service excellence.
• Contributed to process improvements by identifying bottlenecks and implementing proactive
measures to enhance team productivity and client servicing standards.
• Achieved and consistently surpassed performance targets, making a significant and
measurable impact by driving growth and increasing key metrics since joining the
organization.

Being a part of pioneer team of Meezan Acquiring business, I have successfully contributed in
Acquiring Business penetration strategy. Managed to maintain more than 400 merchants.
• Managed a portfolio of 400+ merchants with monthly business volume turnover of 500
million PKR per month.
• Maintained a strong relationship with corporate merchants including Khaadi, Stylo Shoes,
Sapphire Retail including standalone merchants as well.
• Ensured merchant retention and business development from existing portfolio by offering
the superior services to the merchants.
• Ensured timely customer services and problem resolution on calls and by visiting them as
well.
• Close liaison with the branch network team for business development and for also
identifying the X-sell opportunities.
• Kept an abreast on competition activities to encounter merchant iteration and business loss.
• Developed trust relationships with a portfolio of major merchants to ensure they do not turn
to competition.
• Acquiring a thorough understanding of key customer and standalones needs and
requirements.
• Resolve any issues and problems faced by merchants and deal with complaints to maintain
trust.

Worked as programming producer of Morning Show City at 10. Extensive experience in delivering
high-quality live morning show content that captivates audiences and drives viewership.
• Maintaining needs of Host.
• Managing the studio for live broadcasts and PCR to achieve perfection.
• Selecting topics and guests thoughtfully each day to maximize audience engagement for
the show.
• Providing guidance to the anchor and supporting senior producer with daily show topics,
research, and guest coordination.
• Coordinating primary and secondary guests, ensuring a delightful experience during their
visit to our show.
• Managing pre- and post-production tasks while also providing guidance and training to
interns.

Worked as Assistant programming producer of Morning Show City@10, Aj 42 Kay Sath
(Recorded), Food Show Food Show (Recorded) of UK44 Channel.
• Primary responsibilities included aiding senior producers and the anchor regarding the
show.
• Guaranteed timely completion of comprehensive research on the topic, delivering it
promptly.
• Managing tasks in both pre-production and post-production stages efficiently and
effectively.
• Greeting guests warmly and positively, aiming to make a lasting impression.