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Faiz Gauri, Admin coordinator ( Sales support )

Faiz Gauri

Admin coordinator ( Sales support )·Hyatt Place Gurugram

India

Master's degree, Business And Marketing

Work experience

Total years of experience: 2 years, 7 months

Admin coordinator ( Sales support )

September 2025 - Present

Hyatt Place Gurugram

Gurgaon, India

September 2025 - Present

Making of daily report
Arranging meetings
Taking follow ups
Doing lobby PR
and all admin tasks
Company industry:
Hospitality & Accomodation
Job role:
Administration

Admin Coordinator (Sales Operations)

September 2025 - December 2025

Hyatt Place,

Gurgaon, India

September 2025 - December 2025

• Provided administrative support including email coordination, documentation, scheduling, and record
management.
• Prepared sales reports, trackers, and dashboards using MS Excel (Pivot Tables, VLOOKUP/XLOOKUP).
• Coordinated with sales, finance, and operations teams, ensuring data accuracy and confidential records.
Company industry:
Hospitality & Accomodation

Front Office Associate / Guest Service Expert

May 2024 - July 2025

The Oberoi,

New Delhi, India

May 2024 - July 2025

• Managed front desk operations, including visitor management, call handling, and email correspondence.
• Handled meeting room bookings, calendar scheduling, records, and Excel-based reports.
• Supported inter-department coordination to ensure smooth daily administrative operations.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Front Office Associate

May 2024 - June 2025

The Oberoi New Delhi

New Delhi, India

May 2024 - June 2025

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Internship

July 2023 - January 2024

Holiday Inn Mayur

Delhi, India

July 2023 - January 2024

• Basics of Front Office
• Delivery of guest luggage to their room
• Making C Forms
• Updating guest profiles
Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Front Office Intern

July 2023 - January 2024

Holiday Inn,

New Delhi, India

July 2023 - January 2024

Assisted guests from their check in to check out
Covered every area like Concierge, Bell Desk, Front Desk, Telephone operators and back office
Company industry:
Hospitality & Accomodation
Job role:
Other

Education

Manipal University Online

September 2027

September 2027

Master's degree, Business And Marketing

India

Learning business administration online from India's one of the leading post graduate institute

Sikkim Manipal University

August 2027

August 2027

Master's degree, Business Administration

India

Delhi Institute of Hotel Management

January 2024

January 2024

Diploma, Front Office Operations

India

Delhi institute of hotel management and catering technology

June 2023

June 2023

Bachelor's degree, Hospitality And Hotel Management

India

Delhi University

January 2022

January 2022

Bachelor's degree, Arts And Humanities

India

Delhi University

January 2022

January 2022

Bachelor's degree, Arts And Humanities

India

Skills

CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
ADVERTISEMENT
Intermediate
ADVERTISEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SALES
Intermediate
SALES
Intermediate
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Facilities
Intermediate
Facilities
Intermediate
Facility Management
Beginner
Facility Management
Beginner
Project Management
Intermediate
Project Management
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert

Languages

English
Beginner
Hindi
Beginner

Hobbies

  • Driving, Reading books, Playing badminton