M Umair أكرم, IT Support Engineer

M Umair أكرم

IT Support Engineer

Leisure Center

البلد
الإمارات العربية المتحدة - العين
التعليم
بكالوريوس, Computer sceince
الخبرات
12 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 2 أشهر

IT Support Engineer في Leisure Center
  • الإمارات العربية المتحدة - العين
  • أشغل هذه الوظيفة منذ مايو 2014

• Install, operate and maintain network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans.
• Resolve network communications problems to ensure user’s access to Butte County Office of Education networks.
• Install or repair Windows or computers with standardized applications and networking software, diagnosing and solving problems that develop in their operations.
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;

IT Feild Technican في Pakistan Telecom (ltd)
  • باكستان - لاهور
  • يناير 2012 إلى فبراير 2014

asic troubleshooting assistance and resolution for computer users.
Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
Recommends hardware solutions regarding personal computers in assigned areas.
Experience working with personal computer hardware, software, systems, local area networks and terminology.
Good organizational and problem solving skills.
Ability to operate computer peripherals including monitors, printers and scanners

الخلفية التعليمية

بكالوريوس, Computer sceince
  • في Islamia University Bahawalpur Pakistan
  • أغسطس 2013

The Bachelor of Science in Computer Science (BSCS) program focuses on the concepts and techniques used in the design and development of advanced software systems. Students in this program explore the conceptual underpinnings of Computer Science -- its fundamental algorithms, programming languages, operating systems, and software engineering techniques. In addition, students choose from a rich set of electives that includes » data science, computer graphics, artificial intelligence, database systems, computer architecture, and computer networks, among other topics. As with the introductory sequence, these advanced courses stress "hands-on" learning by doing. A generous allotment of free electives allows students to combine study in Computer Science with study in another field either by taking a well-defined specialized minor in another discipline or by working with an advisor to formulate a program that combines experiences across disciplines.

Specialties & Skills

Netwoking
Technical Support
Windows Support
Cable Management
Computer Hardware
Cabling
Wireless Configurations and troubleshooting
Computer support
Computer Hardware
windows server 2012 Installing and configuring
IT Technical Support
Windows Installation, Confiuration, Troubleshooting
Networking
IT Technical Support

اللغات

الانجليزية
متوسط
العربية
مبتدئ

التدريب و الشهادات

MCSE windows server 2012, 70-410 (تدريب)
معهد التدريب:
CBT NUGGETS
تاريخ الدورة:
January 2015
المدة:
19 ساعة
MCSA windows 8.1 70-688 (تدريب)
معهد التدريب:
CBT Nuggets
تاريخ الدورة:
April 2014
المدة:
25 ساعة
CompTIA A+ 220-801 and 220-802 (تدريب)
معهد التدريب:
CBT Nuggets
تاريخ الدورة:
June 2012
المدة:
44 ساعة
MCSA Windows 8.1 70-687 (تدريب)
معهد التدريب:
CBT Nuggets
تاريخ الدورة:
February 2014
المدة:
25 ساعة
Microsoft Windows server 2012 70-410 (تدريب)
معهد التدريب:
CBT Nuggets
تاريخ الدورة:
April 2015
المدة:
28 ساعة

الهوايات

  • Playing And study