M Umair Akram, IT Support Engineer

M Umair Akram

IT Support Engineer

Leisure Center

Lieu
Émirats Arabes Unis - Al Ain
Éducation
Baccalauréat, Computer sceince
Expérience
12 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 2 Mois

IT Support Engineer à Leisure Center
  • Émirats Arabes Unis - Al Ain
  • Je travaille ici depuis mai 2014

• Install, operate and maintain network services, routers, concentrators, hubs, switches, modems and other network devices following technical plans.
• Resolve network communications problems to ensure user’s access to Butte County Office of Education networks.
• Install or repair Windows or computers with standardized applications and networking software, diagnosing and solving problems that develop in their operations.
• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• Replacing parts as required;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new users' accounts and profiles and dealing with password issues;
• Responding within agreed time limits to call-outs;

IT Feild Technican à Pakistan Telecom (ltd)
  • Pakistan - Lahore
  • janvier 2012 à février 2014

asic troubleshooting assistance and resolution for computer users.
Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
Diagnoses and troubleshoots basic problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
Recommends hardware solutions regarding personal computers in assigned areas.
Experience working with personal computer hardware, software, systems, local area networks and terminology.
Good organizational and problem solving skills.
Ability to operate computer peripherals including monitors, printers and scanners

Éducation

Baccalauréat, Computer sceince
  • à Islamia University Bahawalpur Pakistan
  • août 2013

The Bachelor of Science in Computer Science (BSCS) program focuses on the concepts and techniques used in the design and development of advanced software systems. Students in this program explore the conceptual underpinnings of Computer Science -- its fundamental algorithms, programming languages, operating systems, and software engineering techniques. In addition, students choose from a rich set of electives that includes » data science, computer graphics, artificial intelligence, database systems, computer architecture, and computer networks, among other topics. As with the introductory sequence, these advanced courses stress "hands-on" learning by doing. A generous allotment of free electives allows students to combine study in Computer Science with study in another field either by taking a well-defined specialized minor in another discipline or by working with an advisor to formulate a program that combines experiences across disciplines.

Specialties & Skills

Netwoking
Technical Support
Windows Support
Cable Management
Computer Hardware
Cabling
Wireless Configurations and troubleshooting
Computer support
Computer Hardware
windows server 2012 Installing and configuring
IT Technical Support
Windows Installation, Confiuration, Troubleshooting
Networking
IT Technical Support

Langues

Anglais
Moyen
Arabe
Débutant

Formation et Diplômes

MCSE windows server 2012, 70-410 (Formation)
Institut de formation:
CBT NUGGETS
Date de la formation:
January 2015
Durée:
19 heures
MCSA windows 8.1 70-688 (Formation)
Institut de formation:
CBT Nuggets
Date de la formation:
April 2014
Durée:
25 heures
CompTIA A+ 220-801 and 220-802 (Formation)
Institut de formation:
CBT Nuggets
Date de la formation:
June 2012
Durée:
44 heures
MCSA Windows 8.1 70-687 (Formation)
Institut de formation:
CBT Nuggets
Date de la formation:
February 2014
Durée:
25 heures
Microsoft Windows server 2012 70-410 (Formation)
Institut de formation:
CBT Nuggets
Date de la formation:
April 2015
Durée:
28 heures

Loisirs

  • Playing And study