Ma Ayessa Gungon-Quiap, HR and Operations Officer

Ma Ayessa Gungon-Quiap

HR and Operations Officer

Zone Parking Solutions LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, BS Psychology
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

HR and Operations Officer at Zone Parking Solutions LLC
  • United Arab Emirates - Dubai
  • My current job since July 2021

Full-spectrum management of human resources such as recruitment, onboarding, employee relations, payroll, gratuity, employee engagement, etc.
Onboarding management such as preparing offer letters, certificate verification, reference checks, and employee induction.
Handling visa and medical applications and renewals.
Preparation of various HR-related letters such as NOC, salary certificate, appreciation, increment, warning, termination, etc.
Payroll Processing and WPS transfers.
End of Service Benefits.
Liaising with the PRO for all labor and immigration-related work.
Ensure compliance with labor regulations.

Office Administrator at Zone Parking Solutions LLC
  • United Arab Emirates - Abu Dhabi
  • March 2015 to July 2021

Reports directly to the Operations Director / Head of Department.
Receive, direct and relay telephone messages, fax messages and emails.
Review and answer correspondence.
Provide word-processing and secretarial support.
Assisting in preparing quotations and invoices for clients.
Maintain files organized and available as necessary.
Maintaining personal files for valet and car park staff.
Monitor and maintain attendance sheets for staff in operations.
Coordinating with Managers for each site locations.
Assisting with contract preparations for client for valet service.
Assistance in other works that may be assigned by other departments from time to time.
Assisting Project Manager for implementation of new projects acquired.

Executive Secretary / Receptionist at Abu Dhabi Arch General Contracting
  • United Arab Emirates - Abu Dhabi
  • October 2012 to February 2015

Reports directly to the General Manager.
Arrange meetings and business trips of the General Manager.
Preparing documents for Visa applications.
Receive, direct and relay telephone messages, fax messages and emails.
Offers a warm & friendly greeting to visitors upon arrival in the office.
Respond to public inquiries.
Provide word-processing and secretarial support.
Assist for sending inquiries and other related documents for Tendering Department.
Encoding BOQs for quotations.
Preparing quotations and invoices for clients.
Assistance in preparing technical documents required for Tender submission.
Maintain files organized and available as necessary.
Maintain an adequate inventory of office supplies.

Customer Sales Officer (Officer in Charge) at Smart Exchange (formerly Harib Sultan Exchange)
  • United Arab Emirates - Abu Dhabi
  • January 2012 to October 2012

Oversee and coordinate office administrative procedures, review, evaluate and implement new procedures.
Prepares and monitor attendance for office staff and responsible for checking manpower allocation and verification of work accuracy.
Establish work schedules, procedures and coordinate activities with other work units or departments.
Accepting guest and handling incoming and outgoing calls.
Markets our products and services to prospective customers.
Monitor and maintain office expenses and report internal control procedures.
Accurate handling of cash and adherence to clear cash procedures.
Responsible for daily Cash deposit.
Preparation of daily bank deposits, authorization of routine payments, monitoring daily and monthly sales remittance report for accounts purposes.
Prepares daily and monthly reports for exchange such as Journal Voucher, Currency Float and Petty Cash.
Balancing, keeping of cash in the safe and monitoring records of Currency Float at the end of the day.
Preparing and reporting daily of petty cash expenses for a specific branch.
Authorizations of all online system tie ups for money remittances of BDO, BPI and Transfast transactions.
Handling money remittance follow-up and amendment for all respective bank tie-ups.
Preparation and checking of receipts/invoices and cash of Wage Protection System Payment.
Checking and preparation of WPS Disbursal as per PRC released from back office.
Preparation and sending of End of Day reports, (WPS Reports, Daily Sales, Branch Checklist, JV report and Expense Report).
Sending files/transactions to every direct bank in the Philippines.
Making money transfers through tie-up banks in the Philippines and other countries by Western Union or Xpress Money.
Currency buying and selling.
Incharge of document control.

Customer Sales Representative at Smart Exchange / Smart Cargo (formerly Harib Sultan Exchange)
  • United Arab Emirates - Abu Dhabi
  • July 2008 to January 2012

Accepting guest and handling incoming and outgoing calls.
Markets our products and services to prospective customers.
Accurate handling of cash and adherence to clear cash procedures.
Responsible for daily Cash deposit.
Preparation of daily bank deposits, authorization of routine payments, monitoring daily and monthly sales remittance report for accounts purposes.
Prepares daily and monthly reports for exchange such as Journal Voucher, Currency Float and Petty Cash.
Balancing, keeping of cash in the safe and monitoring records of Currency Float at the end of the day.
Preparing and reporting daily of petty cash expenses for a specific branch.
Authorizations of all online system tie ups for money remittances of BDO, BPI and Transfast transactions.
Handling money remittance follow-up and amendment for all respective bank tie-ups.
Preparation and checking of receipts/invoices and cash of Wage Protection System Payment.
Checking and preparation of WPS Disbursal as per PRC released from back office.
Preparation and sending of End of Day reports, (WPS Reports, Daily Sales, Branch Checklist, JV report and Expense Report).
Sending files/transactions to every direct bank in the Philippines.
Making money transfers through tie-up banks in the Philippines and other countries by Western Union or Xpress Money.
Currency buying and selling.

Administrative Assistant at Brands Worlwide, Inc.
  • Philippines
  • July 2007 to July 2008

Incharge of Office Document Control.
Perform some general clerical duties.
Login incoming and outgoing correspondences.
Prepares outgoing mail/courier for dispatch.
Other jobs that may be assigned from time to time.
Monitors office supplies and equipments.
In charge of incoming purchase orders and preparing it for the delivery to each sub-agents for distribution.

Education

Bachelor's degree, BS Psychology
  • at Colegio de San Juan de Letran - Calamba
  • April 2006

Specialties & Skills

Clerical Duties
Computer Skills
Coordination
Administration
MS Office Automation
MS Office
Fast Learner
Multi-tasking
Human Resources

Languages

English
Intermediate
Filipino
Expert

Training and Certifications

Certificate for Accounting Professional Diploma (Certificate)
Date Attended:
April 2021
Office Management (Training)
Training Institute:
Orient Management Consulting & Training
Date Attended:
June 2017