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Ma Corazon montallana, IDENTITY CONFIRMATION SPECIALIST

Ma Corazon montallana

IDENTITY CONFIRMATION SPECIALIST·FCO Worldwide Inc.

Philippines

Bachelor's degree, Bachelor of Science in Psychology

Work experience

Total years of experience: 13 years, 4 months

IDENTITY CONFIRMATION SPECIALIST

November 2021 - February 2026

FCO Worldwide Inc.

Makati City, Philippines Remote

November 2021 - February 2026

• Locate debtors in the US through the use of skip tracing tools such as Accurint and TLOxp.
• Accomplished the request of US and Philippine Managers with urgency in connection with consumer’s authenticity of identities to prevent fraud.
• Input consumer’s identifiers and made sure to document on the account properly.
• Used sharepoint on updating daily tracker.
• Maintain confidentiality and professionalism.

Company industry:
Business Process Outsourcing (BPO)

TRANSFER AGENT

October 2020 - October 2021

FCO Worldwide Inc. (Fair Collections and Outsourcing)

Makati City, Philippines

October 2020 - October 2021

As transfer agent, I make outbound calls and identify the right party then transfer the call
to Collection Representative.

Company industry:
Business Process Outsourcing (BPO)

RECRUITMENT OFFICER

April 2014 - September 2020

Fil-Expat Placement Agency, Inc.

Makati City, Philippines

April 2014 - September 2020

• Sourcing of qualified candidates for healthcare institutions such as Licensed Nurses,
Medical Technologists, Radiologic Technologists, Dentist and the like.
• In charge of recruitment planning and execution of sourcing strategy for every handled
project.
• Screen resumes and conduct initial interviews to assess qualifications of applicants.
• Collect all documents needed throughout the recruitment process.
• Coordinate with other departments relating to applicants status of deployment and/or
other concerns.
• Provide status report to the client/principal.
• Ensure recruitment activities adhere to DMWs policies and standards.
• Perform other duties as required.

Company industry:
Human Resources Outsourcing

HR Officer

July 2012 - November 2013

GRC Gasoline Station (Shell)

Cavite City, Philippines

July 2012 - November 2013

• Handled recruitment process and orientation to newly hired employees with regard to
company policies.
• Ensured all pre-employment requirements were completed.
• Monitored employment contract and other HR files.
• Implemented and enforced HR and Company policies.
• Complied with DOLE requirements.
• Performed other admin and operational tasks as needed.

Company industry:
Oil & Gas

Education

Rizal Technological University

May 2012

May 2012

Bachelor's degree, Bachelor of Science in Psychology

Philippines

Skills

OUTSOURCING

Intermediate

CLIENT CONFIDENTIALITY

Intermediate

PROFESSIONALISM

Intermediate

PSYCHOLOGY

Intermediate

RECRUITMENT PLANNING

Intermediate

Languages

English

Expert

Training and Certifications

Training
National Certificate in Caregiving
Arkanghel Advanced School of Caregiving and Safety, Inc.
Jan 2023

Hobbies and interests

Running

Marathon finisher

Chess

Varsity Player, Athlete of the Year