Call Centre Agent / Call Center Operators
Figaros Pizza
Total years of experience :18 years, 1 Months
• Accepted calls for delivery and other inquiries
• Took orders by phone for deliveries
• Responded to customer inquiry calls.
• Quickly assessing the consumers need and problem in order to deliver an ideal solution.
• Knowledgeable Areas and Street in Abudhabi, little in Dubai and Sharja
• Dealing to the Customer Complaint and Giving a Solution
• Calculate and transmit monthly sales report to management.
• Took orders by phone for deliveries and scheduled dining reservations, Arranged special services for dinners.
• Responded to customer inquiry calls. Quickly assessing the consumers need and problem in order to deliver an ideal solution.
• Conduct daily and monthly inventory/audit of product.
• Calculate and transmit monthly sales report to management.
• Checked stock availability to fill scheduled deliveries.
• Served meals, Set and cleared tables and dealt with the exchange of bills and money.
• Successfully perform managerial duties during manager’s absence.
• Working Rotation in All Branch that Managers Appointed
• Experience in preparing salad and other appetizers, and coffee
• Experience in making pizza
• Answers customer inquiries, assist customers in selection and established a high level of customer’s service.
• Established and maintain floor presentation and displays.
• Maintained and organized stock area.
• Take Orders and Assist Them in the Computer Section
• Calculate and transmit monthly sales report to management
• Served meals, Set and cleared tables and dealt with the exchange of bills and money.
• Successfully perform managerial duties during manager’s absence
• Took food and beverage orders and served them to customers
• Attended to customers’ needs
• Accepted payments and manned the cash register
• Maintained cleanliness in the counters, some parts of the kitchen, and tables
•Successfully perform managerial duties during manager’s absence
•Took food and beverage orders and served them to customers
•Attended to customers’ needs
•Accepted payments and manned the cash register
•Maintained cleanliness in the counters, some parts of the kitchen, and tables
Know how to make some Hot Beverages and Cold Drinks