Ma Gladeline Abuan, Receptionist and Experienced Cabin Crew

Ma Gladeline Abuan

Receptionist and Experienced Cabin Crew

Noor Al Fanoos General Trading

Location
United Arab Emirates - Sharjah
Education
Higher diploma, Leisure Management , Hospitality , travel and tourism
Experience
12 years, 1 Months

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Work Experience

Total years of experience :12 years, 1 Months

Receptionist and Experienced Cabin Crew at Noor Al Fanoos General Trading
  • United Arab Emirates - Dubai
  • My current job since January 2017
Cabin crew at Southeast Asian international airlines
  • Philippines
  • August 2015 to August 2016

To render service as a Cabin Crew that provides excellent customer service to passengers while ensuring their comfort and safety throughout the flight. Well trained to deal with security and emergency situations which may arise and can administer first aid to passengers.

Receptionist and admin assistant at International Cabin attendant Training School
  • Philippines
  • July 2012 to July 2015

n Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.
• Handled multifaceted clerical tasks as the assistant to the registrar and admissions offices. Maintained database and ensured the delivery of premium service to students.
• Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
• Coordinating company meeting, events and sessions with other department assistants
• Creating presentations, documents, files, spreadsheets and databases
• Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls.
• Developed innovative PowerPoint presentation used by the Office of Admissions to market executive support programs to potential students.

Receptionist at Glory Beach Resort
  • November 2010 to May 2011

Education

Higher diploma, Leisure Management , Hospitality , travel and tourism
  • at Almacrest International College
  • January 2011

Specialties & Skills

Adobe Photoshop
Microsoft Word
Microsoft PowerPoint
Makeup Artistry
MS word office
swimming
Grooming and Makeup
Adobe Photoshop

Languages

Malay
Intermediate
English
Expert
Filipino
Native Speaker

Training and Certifications

Licensed Cabin Crew (Certificate)
Date Attended:
December 2015
Valid Until:
December 2018

Hobbies

  • doing hair and make up
  • swimming