MSD Assistant Manager
Khumbu Enterprises, Inc
Total years of experience :12 years, 8 Months
HR Assistant Manager is responsible for supporting and helping the HR Manager in the overall planning, organizing, leading and controlling the various functional activities of HR. The HR Assistant Manager carries out responsibilities in some of the areas of recruitment and Hiring, Employee Relations & engagement, Compensation and Benefits Administration, Training and Development, Organizational Development and HR Information System.
• Administers the seminars and trainings needed for the skills and personality development of HQ personnel
• Monitors and identifies the different soft and hard skills training that has been/to be given to HQ personnel
• Prepares the HQ-Training Calendar for the year
• Monitors and prepares the HQ-Training related budgets
• Administer the continuous training and development of Operations’ Business Advisers
• Does the coordination and negotiation with the different training consultants
• Over-all coordination with other divisions on standards and operational procedures
• Develops and improves the Operation Manual and Training Manual
• Prepares the Store Training Calendar and coordinates with the Franchising Manager for the training schedule of aspiring Franchisees
• Does the coordination with the Store Opening Group on turnover and opening schedules
• Does the preparation and monitoring of Store-Training related budgets
• Monitors and maintains the Training Center, including all equipment herein
• In charge in monitoring, ordering and receiving of raw materials and supplies inventory needed for the conduct of training
• Handles the training of Store Owners and Managers, both franchised and direct-managed stores
• Handles special projects meant to increase the efficiency and effectiveness of store manager in running the stores
• Handles the Store Training Support personnel
• Conducts the Store Owners and Managers Training program, both Franchisees and Direct-Managed store personnel
• Supervises Store Owner/Managers and their personnel during the first week of operations
• Analysis of training needs to enhance the training of each batch being handled
• Ensures the compliance of the store regarding the Standard Operating Procedures during training and support period
• Overall in-charge of the operation of a MINISTOP store
• Ensures the implementation of Standard Operation Procedures at store
• Makes an action plan on how to achieve profits in terms of maximizing sales and managing store expenses
• In-charge of the training and development of all newly-hired employees
• Establishes good employee and customer relations
• Helps the Store Manager in supervising the store operation and maintains harmonious relationship with all employees and customers
• Give updates to the Store Manager in all matters relevant to the operations
• Helps Store Manager in forecasting orders and in-charge of the inventory and receiving of stocks
• Responsible in the approval or rejection of employees’ requests in accordance with the set rules and regulations
• Immediately attends to the customers’ needs
• Maintains the store cleanliness and presentation to customer in accordance to the Standard Operating Procedures
• Helps the Store Managers in maximizing sales by means of good customer service