Ma Ranielda Cherylle Sitjar

• Assists with the implementation of programs and projects. From project planning, developing, implementing and evaluating programs and projects.
• Liaise with project stakeholders to collect and disseminate project information.
• Act as Business Unit Export Trade Compliance.
• Supervise our team in determining workloads and providing order entry, system and business process trainings to new staff.
• Issue International and Local purchase orders for Project orders and Service & Solutions.
• Focal Point for internal and external customer communications related to enquiries up to (pre-order) and post order services, resolving order issues, netting and discrepancies.
• Handles proper project documentation signed and approved by the General Manager and Finance Manager.
• Manage and review open backlog to determine expediting course of action as necessary.
• Oversees a variety of administrative support duties.
• Prepares administrative workflow by establishing a uniform work procedures and instructions; assisting Customer Services Manager with the implementations.
• Performs complex, technical and specialized office support work, which requires independent judgment, the application of technical skills and a detailed procedures adhering to company policies.
• Creates and revises work procedures by analyzing operating practices, point person for system upgrade and testing ensuring that every steps are functional and operating smoothly.
• Knowledgeable with ERP systems (Oracle- Robin, JD Edwards and Trax).
• Acts as back up logistic coordinator.
• Perform other ad-hoc duties and oversee special projects as and when assigned.