ma renelle falcutila, Recruitment Officer

ma renelle falcutila

Recruitment Officer

Yes Madam Manpower Agency

Location
Qatar - Doha
Education
Bachelor's degree, Major in Psychology
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

Recruitment Officer at Yes Madam Manpower Agency
  • Qatar - Doha
  • My current job since January 2019

Conducting interviews and filtering candidates for open positions, Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule, Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes,
Drawing up plans for future personnel hiring procedures and goals, Performing administrative tasks, Conduct intake meetings with clients to agree on qualification criteria for candidates, Publish job ads on careers pages, job boards and social media, Source and contact passive candidates online (e.g. via LinkedIn), Screen resumes and job applications, Update clients on hiring status (e.g. number of screened candidates), Prepare candidates before interviews with clients, Create talent pipelines with high-potential candidates for future job opportunities, Keep detailed records of past applicants’ information, including resumes, assignments and interview evaluations, Manage a portfolio of clients and maintain good relationships with them, Monitor and apply HR recruiting best practices, Provides analytical and well documented recruiting reports to the rest of the team, Act as a point of contact and build influential candidate relationships during the selection process, Conduct compensation and benefits analyses for various roles, Prepare reports on new hire metrics (e.g. time-to-fill, time-to-hire and source of hire), Facilitate procedures after hiring regarding employee relocation, legal documents etc.

Restaurant Manager at KFC Qatar (Qatar Food Company)
  • Qatar - Doha
  • April 2016 to January 2019

Conducts performance appraisals, take discipline action, motivates and trains, Provides input in training needs and training effectiveness, Coaches and models team involvement in problem solving to improve customer satisfaction, Focus on customer satisfaction strategies, develop the needed action plans to maintain a high standards of services in all restaurants according to the operation manual, Creates in developing AOP, RBP and Budgets and in tracking restaurants KPIs, review with the Team and develop improvement targets, Prepares weekly labour schedules to ensure all shifts properly staffed/managed and ensures that labour costs are in-line with budget, Prepare daily consumption & sales report, Maximizes the profitability of the restaurant by monitoring food, pack, labour cost and controllable expenses to ensure these aare in line with the targets, Ensures that all cash handling and in-store banking procedures adhered to standard at all times

Restaurant Manager at KFC Philipppines
  • Philippines
  • September 2011 to February 2016

Responsible in one on one training staff in job duties, sanitation an safety procedures, Proper implementation of new products and procedures, Creates long term store objectives, action plan & programs for Champs excellence review & CHAMPS improvement and consistency, Monitors proper implementation of sales generating programs such as catering and Local Store Marketing, Ensures proper implementation of cash and funds control program, Ensures that all required permits for the restaurant & restaurant team members are available and updated, Ensures immediate corrective & preventive actions on complaint(s), Ensures proper implementation of disciplinary actions/due process, Prepares & reconciles monthly Profit & Loss statement
> Accountable for fixed asset inventory, Accomplishes monthly store operating reports (mid/month-end inventory, usage, petty cash & line items contributors), Ensures employee benefit programs are administered properly, Overall leadership, motivating the team in achieving operational excellence, Knowledgeable for the Balanced Scorecard (customer, people, sales & profit), Supervise and co-ordinate activities of staff who prepares food, established work schedule, estimate an order other ingredient, Ensures food service and quality control, Presides a general meeting for the awareness of the whole team store performance such opportunities, strength, weakness and threat as well as recognition among the staff has excellent job performance, Controls food costing, operating supplies and office supplies, Maintain records of stocks, repairs, sales and wastage, Responsible in Financial audit, and product inventory, Responsible in equipment maintenance and calibration effectiveness
> Ensures that safety & security programs are in place and are properly disseminated, Hire food service staff, Prepare budget and cost estimates and creates programs to reduce costs, Responsible in raw materials daily projection namely food items, packaging, restaurant supplies, cleaning supplies and others items needed on the daily operations, Responsible in inspecting, assessing and evaluating the quality of newly delivered raw materials, Responsible in approving / rejecting delivered raw materials, Responsible in reporting to the Engineering Maintenance regarding over-all maintenance store concerns, Responsible for providing quality food preparation of all products, Responsible for preparing the monthly / daily inventory of all store stocks and other daily, weekly and month end report, Responsible for preparing justification report on monthly store financial statement

Techical Trainer at KFC Philipinnes
  • Philippines
  • May 2008 to September 2011

Identify training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments, have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packages, produce training materials for in-house courses, help line managers and trainers solve specific training problems, design and expand training and development programs based on the needs of the organization, evaluate training and development program, manage the delivery of training and development programs and, in a more senior role, devise a training strategy for the organization, Develop monitoring systems to ensure that all employees are performing job responsibilities according to training, Plan and implement an effective training curriculum, Oversee and direct seminars, workshop, individual training sessions, and lectures, Collaborate with the management to identify company training needs, Maintain database of all training materials

Management Trainee at Raquel Pawnshop, Inc.
  • Philippines
  • October 2007 to April 2008

Inspecting, assessing and evaluating the quality of newly delivered jewelries from Auction Department, Ensures the display of jewelries well presented, Responsible for preparing the monthly / daily inventory of all jewelry and other daily, weekly and month end report, Demonstrate good customer service

Field Researcher at AGB Nielsen Media Research (under Asia Pro Cooperative)
  • Philippines
  • December 2006 to September 2007

Responsible for background checking of the household visited by the field research team, Responsible for the time keeping rendered by the field researcher team to be submitted to our unit supervisor, Conducts interview with the household on their frequent Television station being watched

Team Supervisor at National Statistics Office (Region 4 Branch)
  • Philippines
  • July 2007 to September 2007

• Responsible for monitoring the eight teammate on their work performance
• Responsible in inspecting, assessing and evaluating the gathered data by my teammate
• Responsible for the computation of the work rendered of my team.
• Responsible for preparing the monthly / daily from day to day gathered statistics by my team.

Education

Bachelor's degree, Major in Psychology
  • at Manuel S. Enverga University Foundation
  • April 2006

Top 10% in Class Well Oriented in recruitment & selection Study the mind, behavior of ones individual Can persuade and motivate individual according to the business needs Conducts and evaluate psychological test to the candidates Develop and create a group dynamics activity in relation to team building Well Oriented in Training and Development

Specialties & Skills

Administrative
Training and Development
Recruitment
Leadership
Customer Service Oriented
Administer, Evaluate & interpret Psychological test
Good in Oral and English communication
Computer Literate
Flexible and strong adaptability
Can able to handle and lead group of people in achieving and attaining goals
Strong customer service

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Qatar Labour Law (Training)
Training Institute:
Filipino Integrated Learning Institute
Date Attended:
July 2019
Duration:
36 hours
Basic Operations Training Developing Champions – Leading A Shift (Training)
Training Institute:
KFC Philippines Training Department
Date Attended:
October 2008
Duration:
40 hours
Human Resource Management 1 (Training)
Training Institute:
FTDA in partnership with TCA (Doha, Qatar)
Date Attended:
July 2017
Duration:
18 hours
Human Resources Management 2 (Training)
Training Institute:
Ferrand Training and Competence (Doha, Qatar)
Date Attended:
October 2017
Duration:
15 hours
Train the Trainer Workshop (Training)
Training Institute:
Training Department, Americana Food Company (Doha, Qatar)
Date Attended:
January 2017
Duration:
8 hours
Restaurant Managers Developing Champions (Training)
Training Institute:
KFC Philippines Training Department
Date Attended:
July 2014
Duration:
21 hours
First Aid Training for Hotel, Resort and Restaurant Personnel (Training)
Training Institute:
Philippine Red Cross
Date Attended:
November 2012
Duration:
21 hours
Labor Standards and Labor relations (Training)
Training Institute:
Department of Labor and Employment
Date Attended:
November 2009
Duration:
8 hours
Senior Assistant Restaurant Manager Developing Champions (Training)
Training Institute:
KFC Philippines Training Department
Date Attended:
September 2012
Duration:
21 hours
Basic Life Support (Adult CPR Training for Lay rescue) for Hotel, Resort and Restaurant Personnel (Training)
Training Institute:
Philippine Red Cross
Date Attended:
November 2012
Duration:
21 hours
Junior Assistant Restaurant Manager Developing Program (Training)
Training Institute:
KFC Philippines Training Department
Date Attended:
March 2010
Duration:
21 hours

Hobbies

  • Train staff in duties, sanitaion and safety procedure
  • Skilled in asseing quality of food prepararion of different products
    Consistently achieving the AT STANDARD rating on Restaurant Operation Compliance Checklist
  • Skilled in major relevant computer application like MS Word, MS Excel and MS Powerpoint
    Able to perform reports presentation using various kinds of computer application
  • Demonstrate ability to work independently and a good Team player
  • Can able to work under pressure and extend hours
  • Strong customer service skills
    With in the TOP 5 among chain in terms of customer satisfaction
  • Establish methods to meet work schedule
    Meeting the deadline reports on time
  • With strong communication, interpersonal and organizational skills
  • Can and willing to do multi-tasking jobs