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Maali Abdulrahman Alwohaibi, Project Manager

Maali Abdulrahman Alwohaibi

Project Manager·Alasala College

Saudi Arabia

Bachelor's degree, Bachelor's Degree in Computer Science

Work experience

Total years of experience: 14 years, 1 months

Project Manager

January 2024 - Present

Alasala College

Dammam, Saudi Arabia •Hybrid

January 2024 - Present

• Developed policies and procedures to support college-wide digital transformation in alignment with national
objectives. Defined roles and responsibilities and contributed to the design of operational processes, advising
leadership on process optimization and policy development.
• Ensured alignment between the IT Departments strategic plan and institutional objectives, improving
operational efficiency and supporting the colleges digital vision.
• Managed and delivered key platforms (LMP, LSP, ZenHR), supporting over 260 users and improving
operational efficiency by 40%, starting as an Administrative Member and achieving project outcomes.
Company industry:
Higher Education

Network & System Admin

January 2022 - Present

Alasala College

Dammam, Saudi Arabia

I found this job using Bayt.com

January 2022 - Present

• Managed and configured the IT asset and service management system by creating and maintaining entities,
user profiles, and permission rules to support organizational structure.
• Assisted in GLPI system customization and maintained the ticketing system.
• Supporting Network configured and managed network devices, such as VLANs and IP addressing, and
participated in troubleshooting network outages. and System configuration, maintenance of servers, desktops,
and storage infrastructure.
• Familiar with Windows Active Directory and group policy management, Windows servers and desktop
environment, Microsoft Azure, and Microsoft 365. Familiar with Google Suite and Microsoft Office.
• Familiarity with backup methodologies. Organizing the IT service file directory and scope.
• Served as the primary contact officer with the National Cybersecurity Authority (NCA) to ensure integration
and compliance with national cybersecurity.
Company industry:
Primary, Prep, & Secondary School
Job role:
Training and Development

IT Support & Computer Trainer

January 2020 - Present

Freelancer

Khobar, Saudi Arabia

January 2020 - Present

• Troubleshooting Windows, Teams, Security App, etc.
• Developing plans and schedules. Manage, coordinate, and monitor IT projects and services.
• Train clients on the skills of using computers in the MS Office work, Professional certification, and AI.
Company industry:
Media Production
Job role:
Administration

Technical Support Specialist

January 2020 - January 2022

Namaa Co. for Computers, Communications and IT

Khobar, Saudi Arabia

January 2020 - January 2022

• Maintenance of hardware & software on university equipment, Installation and Support on printers. Installing
cards and expansion cards. Install, configure & support LANs, WANs, and Internet systems.
• Support network issues and IP-Phone problems and solve problems using the ERP System Saned.
• Preparing and equipping computers and software for the employees and computer labs.
• Manage incident escalation processes to adhere to SLA parameters.
• Team leader for the Development and Innovation Division, which focuses on updating policies, roles, and
procedures, and creating plans.
• Sharing updated knowledge and information to maintain an information base for the technical support office
and training manuals for support members.
• Performing quality checks on completed tickets to ensure customer satisfaction.
• Analyze IT system performance, compile performance reports, and recommend enhancements.
Company industry:
IT Services
Job role:
Information Technology

Computer Instructor + Technical Support and network admin

September 2013 - April 2020

Alkhaleej for Training and Educations

Khobar, Saudi Arabia

September 2013 - April 2020

Training the clients on the skills of using computers in the office work, In addition to training high school graduates and qualifying them for a diploma in networking technology by training them in network management skills.


To carry out additional tasks by undertaking technical support tasks from maintaining the Institutes hardware, installing software, managing the network and coordinating permissions and authorizations.
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Network Instructor / Technical Support

January 2013 - January 2020

ALKHALEEJ for Training and Education

Dammam, Saudi Arabia

January 2013 - January 2020

• Maintain the Institutes equipment and printers (Hardware & Software). Perform routine archive and backups.
Analyze and solve problems. Troubleshooting and Backup scheduling.
• Provide simplified courses or workshops to enable branch staff to learn how to use computer applications.
Manage and monitor the work of the corporate computer network and related Windows Servers. Managing
the network and coordinating permissions and authorizations.
• Training high school graduates and qualifying them for a diploma in networking technology by training them
in network management skills, sets up, configures, supports networks, and troubleshoots network performance
issues. Administrative works. Achieved Best Trainer 5 times within 6 years through quarterly performance
evaluations, in a competitive peer environment.
Company industry:
Vocational Education

Data Entry

October 2011 - May 2012

Ahmad Nasser AlBinali & son’s for Trading & Contracting

Khobar, Saudi Arabia

October 2011 - May 2012

Ahmad Nasser AlBinali & son’s for Trading & Contracting Co. as Data Entry (October 2011- May 2012): Working in Employee Department, Requesting Aramco ID - 2011 Contractors Security Systems Awareness Campaign (4 hours).
Company industry:
Construction & Building
Job role:
Administration

Education

Qassim University

July 2009

July 2009

Bachelor's degree, Bachelor's Degree in Computer Science

Saudi Arabia

Networking, Operating Systems (Servers, Unix..), Databases, Analyses, Cloud..

Skills

HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Collaborative Working
Expert
Collaborative Working
Expert
Computer Science
Expert
Computer Science
Expert
windows server
Expert
windows server
Expert
system administration
Expert
system administration
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
people management
Expert
people management
Expert
mail
Expert
mail
Expert
operating systems
Expert
operating systems
Expert
windows network administration
Expert
windows network administration
Expert
performance management
Intermediate
performance management
Intermediate
linux
Intermediate
linux
Intermediate
office management
Expert
office management
Expert
ms project
Intermediate
ms project
Intermediate
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MVS (OS)
Expert
MVS (OS)
Expert
NETWORK MANAGEMENT
Expert
NETWORK MANAGEMENT
Expert
NETWORK PERFORMANCE
Expert
NETWORK PERFORMANCE
Expert
WINDOWS SERVERS
Expert
WINDOWS SERVERS
Expert
INNOVATION
Expert
INNOVATION
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
remote support
Expert
remote support
Expert
network engineering
Beginner
network engineering
Beginner
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
LANGUAGES
Expert
LANGUAGES
Expert
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
problem solving
Expert
problem solving
Expert
outlook
Expert
outlook
Expert
pc networking
Expert
pc networking
Expert
windows server 2008
Expert
windows server 2008
Expert
sql
Intermediate
sql
Intermediate
planning
Expert
planning
Expert
office administration
Expert
office administration
Expert
training plans
Intermediate
training plans
Intermediate
maintenance engineering
Expert
maintenance engineering
Expert
pc software
Expert
pc software
Expert
IP Networking
Expert
IP Networking
Expert
CCNA
Intermediate
CCNA
Intermediate
Installation
Expert
Installation
Expert
HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Collaborative Working
Expert
Collaborative Working
Expert
Computer Science
Expert
Computer Science
Expert
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
SELF DISCIPLINE
Intermediate
SELF DISCIPLINE
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Memberships

Saudi Council of Engineers

Specialist

August 2021

Training and Certifications

Certifications
CompTIA A+.
Python Essentials 1 - Scope and Sequence
Business Analysis & Process Management
Introduction to Project Management
System Administration and IT Infrastructure
Google Cloud Fundamentals: Core Infrastructure
Governance, Risk, and Compliance (GRC) frameworks
MAHARA Program
Training of Trainers
Ethical Hacking & Cyber Security (online)
Aug 2013
Show credentials

Hobbies

  • Reading Books, Drawing, Writing Thoughts.
    * Best Instructor for 3 Quarters in Alkhaleej for Training and Education. * Perfect Attendance - from The Community Service & Continuing Education Center in Prince Mohammad Bin Fahd University.