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معالي عبدالرحمن الوهيبي, Project Manager

معالي عبدالرحمن الوهيبي

Project Manager·Alasala College

المملكة العربية السعودية

بكالوريوس, Bachelor's Degree in Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 1 أشهر

Project Manager

يناير 2024 - حتى الآن

Alasala College

الدمام، المملكة العربية السعودية •هجين

يناير 2024 - حتى الآن

• Developed policies and procedures to support college-wide digital transformation in alignment with national
objectives. Defined roles and responsibilities and contributed to the design of operational processes, advising
leadership on process optimization and policy development.
• Ensured alignment between the IT Departments strategic plan and institutional objectives, improving
operational efficiency and supporting the colleges digital vision.
• Managed and delivered key platforms (LMP, LSP, ZenHR), supporting over 260 users and improving
operational efficiency by 40%, starting as an Administrative Member and achieving project outcomes.
مجال الشركة:
التعليم العالي

Network & System Admin

يناير 2022 - حتى الآن

Alasala College

الدمام، المملكة العربية السعودية

وجدت هذه الوظيفة عبر بيت.كوم

يناير 2022 - حتى الآن

• Managed and configured the IT asset and service management system by creating and maintaining entities,
user profiles, and permission rules to support organizational structure.
• Assisted in GLPI system customization and maintained the ticketing system.
• Supporting Network configured and managed network devices, such as VLANs and IP addressing, and
participated in troubleshooting network outages. and System configuration, maintenance of servers, desktops,
and storage infrastructure.
• Familiar with Windows Active Directory and group policy management, Windows servers and desktop
environment, Microsoft Azure, and Microsoft 365. Familiar with Google Suite and Microsoft Office.
• Familiarity with backup methodologies. Organizing the IT service file directory and scope.
• Served as the primary contact officer with the National Cybersecurity Authority (NCA) to ensure integration
and compliance with national cybersecurity.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريب والتطوير

IT Support & Computer Trainer

يناير 2020 - حتى الآن

Freelancer

الخبر، المملكة العربية السعودية

يناير 2020 - حتى الآن

• Troubleshooting Windows, Teams, Security App, etc.
• Developing plans and schedules. Manage, coordinate, and monitor IT projects and services.
• Train clients on the skills of using computers in the MS Office work, Professional certification, and AI.
مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
إدارية

Technical Support Specialist

يناير 2020 - يناير 2022

Namaa Co. for Computers, Communications and IT

الخبر، المملكة العربية السعودية

يناير 2020 - يناير 2022

• Maintenance of hardware & software on university equipment, Installation and Support on printers. Installing
cards and expansion cards. Install, configure & support LANs, WANs, and Internet systems.
• Support network issues and IP-Phone problems and solve problems using the ERP System Saned.
• Preparing and equipping computers and software for the employees and computer labs.
• Manage incident escalation processes to adhere to SLA parameters.
• Team leader for the Development and Innovation Division, which focuses on updating policies, roles, and
procedures, and creating plans.
• Sharing updated knowledge and information to maintain an information base for the technical support office
and training manuals for support members.
• Performing quality checks on completed tickets to ensure customer satisfaction.
• Analyze IT system performance, compile performance reports, and recommend enhancements.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Computer Instructor + Technical Support and network admin

سبتمبر 2013 - أبريل 2020

Alkhaleej for Training and Educations

الخبر، المملكة العربية السعودية

سبتمبر 2013 - أبريل 2020

Training the clients on the skills of using computers in the office work, In addition to training high school graduates and qualifying them for a diploma in networking technology by training them in network management skills.


To carry out additional tasks by undertaking technical support tasks from maintaining the Institutes hardware, installing software, managing the network and coordinating permissions and authorizations.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

Network Instructor / Technical Support

يناير 2013 - يناير 2020

ALKHALEEJ for Training and Education

الدمام، المملكة العربية السعودية

يناير 2013 - يناير 2020

• Maintain the Institutes equipment and printers (Hardware & Software). Perform routine archive and backups.
Analyze and solve problems. Troubleshooting and Backup scheduling.
• Provide simplified courses or workshops to enable branch staff to learn how to use computer applications.
Manage and monitor the work of the corporate computer network and related Windows Servers. Managing
the network and coordinating permissions and authorizations.
• Training high school graduates and qualifying them for a diploma in networking technology by training them
in network management skills, sets up, configures, supports networks, and troubleshoots network performance
issues. Administrative works. Achieved Best Trainer 5 times within 6 years through quarterly performance
evaluations, in a competitive peer environment.
مجال الشركة:
التعليم المهني

Data Entry

أكتوبر 2011 - مايو 2012

Ahmad Nasser AlBinali & son’s for Trading & Contracting

الخبر، المملكة العربية السعودية

أكتوبر 2011 - مايو 2012

Ahmad Nasser AlBinali & son’s for Trading & Contracting Co. as Data Entry (October 2011- May 2012): Working in Employee Department, Requesting Aramco ID - 2011 Contractors Security Systems Awareness Campaign (4 hours).
مجال الشركة:
البناء والتشييد
الدور الوظيفي:
إدارية

التعليم

Qassim University

يوليو 2009

يوليو 2009

بكالوريوس، Bachelor's Degree in Computer Science

المملكة العربية السعودية

Networking, Operating Systems (Servers, Unix..), Databases, Analyses, Cloud..

Skills

HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Collaborative Working
Expert
Collaborative Working
Expert
Computer Science
Expert
Computer Science
Expert
windows server
Expert
windows server
Expert
system administration
Expert
system administration
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
people management
Expert
people management
Expert
mail
Expert
mail
Expert
operating systems
Expert
operating systems
Expert
windows network administration
Expert
windows network administration
Expert
performance management
Intermediate
performance management
Intermediate
linux
Intermediate
linux
Intermediate
office management
Expert
office management
Expert
ms project
Intermediate
ms project
Intermediate
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MVS (OS)
Expert
MVS (OS)
Expert
NETWORK MANAGEMENT
Expert
NETWORK MANAGEMENT
Expert
NETWORK PERFORMANCE
Expert
NETWORK PERFORMANCE
Expert
WINDOWS SERVERS
Expert
WINDOWS SERVERS
Expert
INNOVATION
Expert
INNOVATION
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
remote support
Expert
remote support
Expert
network engineering
Beginner
network engineering
Beginner
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
LANGUAGES
Expert
LANGUAGES
Expert
SOFTWARE ENGINEERING
Intermediate
SOFTWARE ENGINEERING
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
problem solving
Expert
problem solving
Expert
outlook
Expert
outlook
Expert
pc networking
Expert
pc networking
Expert
windows server 2008
Expert
windows server 2008
Expert
sql
Intermediate
sql
Intermediate
planning
Expert
planning
Expert
office administration
Expert
office administration
Expert
training plans
Intermediate
training plans
Intermediate
maintenance engineering
Expert
maintenance engineering
Expert
pc software
Expert
pc software
Expert
IP Networking
Expert
IP Networking
Expert
CCNA
Intermediate
CCNA
Intermediate
Installation
Expert
Installation
Expert
HR Officer
Expert
HR Officer
Expert
Customer Service
Expert
Customer Service
Expert
Data Input
Expert
Data Input
Expert
Collaborative Working
Expert
Collaborative Working
Expert
Computer Science
Expert
Computer Science
Expert
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
SELF DISCIPLINE
Intermediate
SELF DISCIPLINE
Intermediate

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

Saudi Council of Engineers

Specialist

August 2021

التدريب و الشهادات

الشهادات
CompTIA A+.
Python Essentials 1 - Scope and Sequence
Business Analysis & Process Management
Introduction to Project Management
System Administration and IT Infrastructure
Google Cloud Fundamentals: Core Infrastructure
Governance, Risk, and Compliance (GRC) frameworks
MAHARA Program
Training of Trainers
Ethical Hacking & Cyber Security (online)
Aug 2013
عرض الشهادات

الهوايات

  • Reading Books, Drawing, Writing Thoughts.
    * Best Instructor for 3 Quarters in Alkhaleej for Training and Education. * Perfect Attendance - from The Community Service & Continuing Education Center in Prince Mohammad Bin Fahd University.