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Ma  Antonietta Espina, Nail tech (Manicure, Pedicure, Foot Spa, Hand Spa)

Ma Antonietta Espina

Nail tech (Manicure, Pedicure, Foot Spa, Hand Spa)·Caloocan City Manpower Training Center - North

Philippines

Diploma, Massage Therapy National Certificate NCII (TESDA)

Work experience

Total years of experience: 7 years, 2 months

Nail tech (Manicure, Pedicure, Foot Spa, Hand Spa)

June 2024 - Present

Caloocan City Manpower Training Center - North

Caloocan City, Philippines

June 2024 - Present

Provide manicures, pedicures, and nail art services.
Apply and maintain nail enhancements such as acrylics and gels.
Perform nail repairs and touch-ups.
Ensure a clean and sanitized work environment.
Advise clients on nail care and product recommendations.
Stay updated on the latest nail trends and techniques.

Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Massage Therapist (Hotstone & Swedish Massage)

January 2022 - Present

Hilot Galing

Caloocan City, Philippines

January 2022 - Present

Conducted client consultations and customized massage plans.
Perform various massage techniques (e.g., Swedish, hot stone)
Maintain a clean and safe treatment environment.
Educate clients on post-massage care and wellness.
Keep accurate treatment records and maintain client confidentiality.

Company industry:
Hospitality & Accomodation
Job role:
Medical, Healthcare, and Nursing

Cashier/Saleslady (Ready to Wear)

May 2023 - May 2024

Lulu Hypermarket Kuwait

Al Khiran, Kuwait

May 2023 - May 2024

Greet customers, promote products, and scan items to ensure correct
prices and quantities
Collect payments, secure and issue receipts for purchases
Provide correct change to customers and explain after-sales services
available then handle returns and exchanges
As a saleslady, I provide detailed information on products, guide
them to desired products, and lead customers to specific shelves or
aisles.

Company industry:
Retail & Wholesale
Job role:
Sales

Certified Red Cross Youth Instructor (Volunteer)

May 2019 - October 2022

Philippine Red Cross-Red Cross Youth Council (Quezon City Chapter)

Quezon City, Philippines

May 2019 - October 2022

Organization: Philippine Red Cross- Red Cross Youth Quezon City Chapter
Type: Humanitarian Non Government Organization
Position: Certified Red Cross Youth Instructor (Volunteer)
Activities:
After completion of seminars and trainings provided by Philippine Red Cross such as Basic Leadership Training Course, Youth Volunteer Orientation Course, Leadership Formation Course, Youth Instructor Training Course (May 05-20,
2019) and many other seminar/trainings by Philippine Red Cross we will earn Certified Red Cross Youth Instructor after that we attend volunteer works led by Philippine Red Cross such as Leadership Development
Programs to students in various schools within Quezon City, Blood Donation and Seminars related to HIV/AIDS Awareness and Mental Health Awareness.

Company industry:
International Humanitarian Organization
Job role:
Medical, Healthcare, and Nursing

PESO Administrative Assistant (Intern/OJT)

April 2022 - June 2022

Quezon City Public Employment Service Office (QCPESO)

Quezon City, Philippines

April 2022 - June 2022

Company: Quezon City Public Employment Service Office (Government Agency)
Internship/ On-the-job training (200 hours)
Grade/Evaluation Score: 95
Position: Intern in Public Employment Division (PED)- Employer Engagement and Administrative and Support Unit, Migration Services Division.
Activities:
*Led my group to create an Employee Capacity Building Program for QCPESO Employees
*Attended various Trainings and Workshops related to Human Resource and Government Employees

Company industry:
Recruitment & Employee Placement Agency
Job role:
Human Resources and Recruitment

Event Planner & Social Media Promoter

April 2019 - December 2021

Ariva Academy Philippines

Manila, Philippines

April 2019 - December 2021

Event Planner & Organizer:
Design and execute event concepts, including budgeting, scheduling,
and logistics.
Coordinate with vendors, venues, and stakeholders to ensure
seamless execution.
Manage event timelines and troubleshoot any issues that may arise.
Create and distribute event invitations and manage RSVPs.
Conduct post-event evaluations and prepare comprehensive event
reports.
Social Media Promoter:
Develop and implement social media strategies to promote events
and engage attendees.
Curate compelling content across platforms to increase event
visibility and reach.
Monitor social media channels for trends and audience feedback.
Collaborate with designers to create graphics and visuals for
promotional purposes.
Analyze social media metrics and adjust strategies to optimize
engagement and ROI.

Company industry:
Training & Education Center
Job role:
Training and Development

Customer Service Representative

August 2020 - January 2021

CONCENTRIX CVG, PHILIPPINES, INC.

Quezon City, Philippines

August 2020 - January 2021

Company: CONCENTRIX CVG, PHILIPPINES, INC.
Position: Customer Service Advisor I (Full time)
Industry: Call Center / Business Process Outsourcing (BPO)
Duties and Responsibilities:
Handling of various product concerns of international clients (Asia, Europe, Middle East) through calls, chats, and emails. Responding to their requests, concerns and complaints while also promoting to them our company products. Tracking of their parcel's shipping and providing them updates about their order. Company is an apparel & sports account.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Education

Technical Education And Skills Development Authority

September 2024

September 2024

Diploma, Massage Therapy National Certificate NCII (TESDA)

Philippines

GPA (percentage): 100%

GPA (percentage): 100%

BASIC COMPETENCIES Participate in workplace communication Work in a team environment Practice career professionalism Practice occupational health and safety procedures COMMON COMPETENCIES Maintain effective relationships with clients Implement and monitor infection control policies and procedures Respond effectively to difficult/challenging behavior Apply basic first aid Maintain a high standard of client services CORE COMPETENCIES Develop massage practice Perform client consultation Perform body massage Maintain and organize tools, equipment, supplies and work area
View attachment

Caloocan City Manpower Training Center

August 2024

August 2024

Diploma, Cosmetology - Nail Tech (Manicure, Pedicure, Foot Spa, Hand Spa, Hair & Make Up)

Philippines

GPA (percentage): 100%

GPA (percentage): 100%

BASIC COMPETENCIES Participate in workplace communication Work in a team environment Practice career professionalism Practice occupational health and safety procedures COMMON COMPETENCIES Maintain an effective relationship with clients/customers Manage own performance Apply quality standards Maintain a safe, clean, and efficient environment CORE COMPETENCIES Perform manicure and pedicure Perform hand spa Perform foot spa

Polytechnic University of the PhilippinesQuezon City (PUP-QC)

October 2022

October 2022

Bachelor's degree, Business Administration Major in Human Resources Management

Philippines

GPA (rating): Excellent

GPA (rating): Excellent

Studied from June 2018 to October 2022 Graduated as Magna Cum Laude at Polytechnic University of the Philippines—Quezon City Branch. With the following awards during my 4-year stay in PUP: *6th time President's Lister's Award *Dean's Lister Award *Director's Lister Award, *Academic Excellence Award-Reserved Officer Training Corps-Unit
View attachment

Bulacan College of Commerce and Trade (BCCT)

May 2018

May 2018

High school or equivalent, Accountancy and Business Management

Philippines

GPA (percentage): 94%

GPA (percentage): 94%

Senior High School Studied from 2016-2018 graduated with the following awards: With Honors (Grade 12) With High Honors (Grade 11), Work Immersion Award, Conduct Award, and Best in Research Award
View attachment

Muzon Harmony Hills High School (

April 2016

April 2016

High school or equivalent, Junior High school

Philippines

GPA (percentage): 91%

GPA (percentage): 91%

Top 4 Overall School Ranking Academic Excellence, Best in Filipino, Best in MAPEH
View attachment

Skills

Nails
Expert
Nails
Expert
Massage
Expert
Massage
Expert
Computer Skills
Expert
Computer Skills
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Human Resources
Expert
Human Resources
Expert
ORAL AND WRITTEN COMMUNICATION, BUSINESS COMMUNICATION SKILLS
Expert
ORAL AND WRITTEN COMMUNICATION, BUSINESS COMMUNICATION SKILLS
Expert
EVENTS MANAGEMENT, TECHNICAL WRITING, MICROSOFT OFFICE (WORD, PPT, EXCEL, ACCESS, ETC)
Expert
EVENTS MANAGEMENT, TECHNICAL WRITING, MICROSOFT OFFICE (WORD, PPT, EXCEL, ACCESS, ETC)
Expert
COMPUTER SKILLS, EDITING (VIDEO & PHOTO), CONFERENCE APPS, MICROSOFT TEAMS, G-SUITE, ALTEA SYSTEM
Expert
COMPUTER SKILLS, EDITING (VIDEO & PHOTO), CONFERENCE APPS, MICROSOFT TEAMS, G-SUITE, ALTEA SYSTEM
Expert
FIRST AID, AVIATION FIRST AID, BASIC LIFE SUPPORT, SURVIVAL SWIMMING
Intermediate
FIRST AID, AVIATION FIRST AID, BASIC LIFE SUPPORT, SURVIVAL SWIMMING
Intermediate
ADMINISTRATIVE SUPPORT, FILE MANAGEMENT, OFFICE CORRESPONDENCE
Intermediate
ADMINISTRATIVE SUPPORT, FILE MANAGEMENT, OFFICE CORRESPONDENCE
Intermediate
HUMAN RESOURCES THEORIES, HR LAWS, TRAINING AND DEVELOPMENT, PROGRAM ORGANIZER AND CONCEPT CREATOR
Expert
HUMAN RESOURCES THEORIES, HR LAWS, TRAINING AND DEVELOPMENT, PROGRAM ORGANIZER AND CONCEPT CREATOR
Expert
CUSTOMER SERVICE SKILLS, CHAT, VOICE CALL, & EMAIL MANAGEMENT
Expert
CUSTOMER SERVICE SKILLS, CHAT, VOICE CALL, & EMAIL MANAGEMENT
Expert
AVIATION SAFETY & EMERGENCY PROCEDURES, DANGEROUS GOODS /ROSTERING, IN-FLIGHT SERVICE PROCEDURES
Intermediate
AVIATION SAFETY & EMERGENCY PROCEDURES, DANGEROUS GOODS /ROSTERING, IN-FLIGHT SERVICE PROCEDURES
Intermediate
CRITICAL THINKING, PROBLEM SOLVING, TEAMWORK, WORK UNDER PRESSURE, FLEXIBILITY & COMMITMENT TO WORK
Expert
CRITICAL THINKING, PROBLEM SOLVING, TEAMWORK, WORK UNDER PRESSURE, FLEXIBILITY & COMMITMENT TO WORK
Expert

Social profiles

Personal Website
Personal Website

Languages

English

Expert

Memberships

Human Resource Educator's Association of the Philippines

CERTIFIED HUMAN RESOURCE ASSOCIATE (CHRA) ASSESSMENT EXAMINATION Top 1 Performing Examinee (96.25%)

June 2022

Philippine Red Cross

Certified Red Cross Youth Instructor

June 2018

Training and Certifications

Training
Cabin Crew Preparatory Training
MEFATS AVIATION ACADEMY
Jul 2022
Show credentials

Hobbies and interests

Attending Seminars and Trainings or Free Short Courses (Udemy, TESDA, Ariva Academy Events)

Whenever I have free time and I am also invited, I always invest in nurturing my skills and improving my knowledge. Such as attending seminars from Ariva Academy, as well as enrolling myself to courses from Udemy, TESDA & Accenture. My passion for continuous learning is the core of anything I do. Shifting careers is no problem for me since I am an enthusiastic learner.

Taking care of my cat

Taking care of my cat named Leo is also my favorite daily routine aside from doing household chores everyday

Table Tennis

During my stay in Polytechnic University of the Philippines, I usually play Table Tennis with my colleagues during break time or any free time

Reading

Novels and other academic books related to Human Resource Laws and Theories here in the Philippines

Watching Movies

Watching movies to expand my English Communication Skills more as well as watching relevant TED Talks or any other HR Related videos