ERP Specialist
Saudi Arabian Trading & Construction Co.
Total years of experience :22 years, 2 Months
• Implementatation of Oracle Fusion Application for Finance, HCM, Procurement and PPM modules. ( R10 -13)
• Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources, which includes both end-to-end implementation and post implementation Support
• Pre-Implementation duties overview- coordination with Implementer for mapping the business process
• Preparing the security matrix and determining the duties and authorities for each user in company
• Supervising all the project phases
• Managing Function Testing along with Module’s Key Users.
• Conduct End User Training Sessions ( CRP1, 2 and UAT)
• Post Implementation activities overview
• Trouble shooting issues and queries
• Upgrade from Release 9 to Release 11 and providing training to users
• Working closely with Oracle Support to resolve critical issues
Highlights
• Administration of 2 Legal Entities ( SATCO- KSA and Gulf Systems -Qatar)
• Create OTBI reports
• Dashboards
• Use of third party web services like SOAPUI for updating multiple records
• Configure static/dynamic workflows for AP Invoice, PR, PO, PA Invoice, Employee Hiring, Transfer, Termination, Salary increment.
• Customize page ( hide fields, create DFFs, )
• Security Console to Create Custom roles
Oracle R12 Upgrade Project- Highlights
• R12 Upgrade project on Oracle Projects and i-Expenses modules
• Coordinate with Hitachi Consulting on R12 upgrade for Oracle Projects and i-Expenses modules
• Supervise all the upgrade project phases starting from Assessment to Go-live
• Prepare the security matrix and determine the responsibilities and authorities for each user in KFUPM
• Provide training on upgraded version to the KFUPM Oracle Projects and i-Expenses Module Users
Oracle 11i Support Project- Highlights
• Analysis, customization and maintenance of Oracle E-Business Projects module -Basic Project Management, Project Costing (Budgeting and Expenditures) and Billing (Revenue and Invoicing)
• Provide support to end users on Oracle Projects Module
• Developing Custom reports (Oracle 10g)
Other Responsibilities
• Provides support for two custom developed applications for KFUPM faculty and staff, namely; Business Trips (Requests & Compensations) and Conference Trips (Request & Reporting)
• Understand and Map the business process of all KFUPM departments and submit the requirements to the in-house developers
• Prepare Request for Proposals (RFP)
AZ Technology Integrations Pvt. Ltd. - Hyderabad, A.P, India
2008 - 2009
Vtiger CRM Consultant
Responsibilities: • Implementation, Analysis and Customization of Vtiger CRM Solution (Sales force Automation, Marketing
Automation, Support Automation, Activity Automation)
• Training end- users.
• Initiate Marketing Campaigns
• Cold calling customers of A'z Technologies Integrations
• Provide effective solutions for startup and established customer of A'z Technologies Integrations
Hutchison Telecommunications (Excel Force) - Melbourne, VIC 3000, Australia
2007 - 2008
Business Consultant
Responsibilities: • Quoting, completing and maintaining the established level of Customer Service at Consumer Tiers using
PeopleSoft CRM
• Monitor market trends
• Conduct market surveys and Coordinate with Business Intelligence team
• Improve existing services
• Prepare reconciliation report for sales and marketing team and marketing campaigns
BP Oil UK Ltd. - Witan Gate West, Milton Keynes, UK
1999 - 2005
Inventory and Merchandising Supervisor - Territory Retail Stores
Responsibilities: • Monitoring stock at territory level
• Analyzing inventory risk and opportunities
• Organize Planograms i.e. Instruction for outlet managers to organize the outlet according to
BP Compliance.
• Resolve discrepancies in a timely manner
• Promotions planning
MBA in ERP Systems
Bachelors in Hospitality Management
Competent Person Certificate from British Petroleum