Inside Sales Delegate
IFP Group
Total years of experience :12 years, 0 Months
• Execute data research through phone calls to visitors, collecting and updating visitors’ data during the exhibition and generating delegate sales revenues in line with targeted objectives.
• Coordinate and implement inside Sales lead generation initiatives by managing research activities as required by each event/conference to compile successful campaign target lists.
• Follows a well-structured sales pitch customized for each event/conference aiming to attract targeted audience.
• Develop a strong pipeline of viable sales leads through personal research and distribution of target/lead information into sales contact database.
• Confirm visitors’ attendance prior to each exhibition and assist them with the online registration procedure if needed.
• Monitor the updating of information related to leads, contacts, accounts and account hierarchies in order to maintain clean, reliable and appropriately structured database records.
• Coordinate with the Marketing department in order to manage the processing and distribution of leads generation campaign opportunities through activities including advertising, direct emails, social media, seminars and conferences.
• Following tangible KPIs and MBOs aiming to develop the sales leads in close cooperation with line manager.
• Logging and tracking all customer exchanges activities on the CRM system.
Administrative Assistant
House Care Services
Elyssar, El Matn
Responsibilities:
• Talking to clients/suppliers
• Filling inquiries
• Answering phone calls/ emails
• Meeting with clients
• Sending memos
• Conducting international calls with suppliers
• Purchasing office supplies
August 2012 - October 2012 Administrative assistant and on site organizer
Amareyn ICE
Ashrafieh, Lebanon
Responsibilities: • Talking to clients
• Talking to suppliers
• Organizing event on site including setup and execution
• Logistics
Notable events participated in: 4 big budget weddings, the 3-day Papal Visit
Event, Nadim Gemayel Memorial Ceremony
April 2010 - February 2011 Assistant Purchasing Manager/ Storekeeper
Mikana Food Service
Adma, Lebanon
Responsibilities: • Took HACCP courses and implemented them in store and kitchen
• Used Omega Store Management Software
• Received and Compared products according to the PO
• Inventory tracking
October 2010 - June 2014 Bachelor of Hospitality Management, Notre Dame University Zouk Mosbeh, Lebanon Concentration: Events Management
October 2012 - February 2013 Hospitality Management American Hospitality Academy Acquired certification with honors
October 2011 - February 2012 Human Resources Management American Hospitality Academy Acquired certification with honors
June 2009 Lebanese Baccalaureate, Jesus and Mary School Rabweh, Lebanon Emphasis: Sociology and Economics
