Clarissa Leonin

Alghanim Industries is one of the largest, privately-owned companies in the Gulf region. A multi-national company in outlook with operations in 4o countries, Alghanim Industries is a multi-billion dollar conglomerate with more than 3 businesses.

• To deliver the Assistant Human Resources Manager function with Wendy’s UAE and across multiple brands, by recruiting, selecting, inducting, training, coaching, counselling, and managing the performance of employees
• Works with the F&B HR Director to create annual HR plans for the UAE market
• Identifies issues and prioritizes key HR projects. Communicates and coordinates requirements
• Executes the strategy for Diversity, and reports regularly on its impact
• Establishes employee engagement and feedback activities and recommends actions that enhances the company’s values

• Under the leadership of the General Manager, guide and direct all facets of Human Resources including recruitment, coaching, compensation and benefits, health and safety, performance management and succession planning.
• Ensure recruitment of high calibre employees to help achieve the business targets, within budgeted staffing plans. Provide functional direction and ensure compliance of all legal requirements.
• Deliver direction, coaching and counseling on Human Resources issues such as performance management and Employee relations. Maintain high level of colleague satisfaction and team spirit, through active support, direction and participation with Hotel core committees.

 In a Cluster role, reports directly to the General Manager. Provides professional Human Resources advice and support to Management
 Management of the full recruitment process including sourcing strategy; interviewing; reference checking; making offers to candidates; driving and delivering induction training.
 Responsible for the development and delivery of the employee induction program. Delivery and coordination of training to colleagues on a regular basis - e.g. induction training; SOP and quality training; training on effective recruitment and performance management.
• Ensure that supervisors perform employee evaluations in a timely and professional manner, including position description updates.
• Efficiently conduct and participate in Salary/compensation and Benefit Surveys; develop, update and/or present various communications such as announcements, newsletter articles, materials for meetings, plan descriptions, benefit statements.
• Adeptly maintain open communications with employees by serving on designated committees and advisory boards as appropriate. Administer organization’s performance appraisal programs.

• Actively coordinated the employment and residency visa/permit application for all employees, including spouse and family; liaised with PRO as required for all related issues, queries and information.
• Effectively handled Health Insurance application of new hires and/or renewals of existing staff and labors. Administered the new employee starter process, coordinates and manages employee induction for all employees.
• Facilitated the recruitment process and associated administration to ensure that all adverts are placed where directed by the HR Manager. Compiled and maintained employee database in line with needs of new HRIS System; set up and maintained all personnel files for new recruits as well as existing ones.

• Adeptly performed technical duties and administrative tasks in managing compensation, performance evaluation, employee relations and communication programs. Ensured implementation and providing logistical support to training initiatives.
• Dutifully assisted in fulfilling human resource policies, programs and procedures; advised management and employees on issues or problems related to human resources.

 Furnished general administrative assistance to the General Manager.
 Kept track on the daily schedule of the General Manager and provided needed information or documentation for meetings or appointments in liaison with the sources within and outside the General Manager’s office.
 Attended and screened phone calls; organized travel and hotel reservations.
 Prepared, keyed and distributed meeting notes, routine correspondence and reports

 Successfully set up sound work procedures and processes for the department besides providing administrative support to the Premium Brand sales Department.
 Organized and furnished the daily needs of the Sales Manager and further developed departmental communications including memos, e-mails, letters and the like.
 Involved in special projects and helped in managing department events.

 Supported the Quality and Training Centre concerning administrative works.
 Took part actively in managing the company-wide HR events as well as in the implementation of human resource policies, programs and procedures.
 Gave suitable suggestion to the management and employees on HR issues or problems.
 Assisted in implementing and providing logistics support to training initiatives.

 Supervised team and provided leadership to the HRD support staff.
 Recommended improvements on recruitment and staffing problems and issues.
 Conducted needs assessments to identify and evaluate training needs of all employees.
 Designed and carried out training and development initiatives.