Mada Al salah

Supply chain - customer service supervisor at Arabian trading supplies

• Saudi Arabia - Jeddah
• My current job since October 2011

• Developing the OSB process (order, shipping, billing) .
• Prepare service level agreements with the key accounts..
• Ensuring 95% regional availability regional wise versus stocks.
• Ensuring 98% case fill (customer order versus invoiced).
• Monitoring stock freshness and preparing liquidation plans.
• Promotional activity execution.