مدير موارد بشرية
مجموعة العرب للاستثمارات الصحية
Total years of experience :14 years, 8 Months
HR Strategy and Management:
• Developed and implemented strategic HR initiatives, policies, and procedures.
• Managed various HR functions, including payroll, leave management, promotions, investigations, and disciplinary actions.
• Prioritized and addressed high-priority HR matters efficiently.
• Supported senior executives, department heads, and management in HR-related activities.
• Ensured strict compliance with procedural and legal regulations concerning employees.
Leadership and Talent Management:
• Led performance and reward management programs to boost employee motivation and productivity.
• Oversaw team implementation and optimized organizational design and development.
• Managed HR budgeting, aligning resources with strategic HR goals.
• Provided motivational leadership to inspire and engage HR teams.
• Led talent acquisition and recruitment efforts to attract top-tier talent.
• Managed employee relations and services, fostering a positive work environment.
• Successfully resolved conflicts through effective mediation and conflict resolution strategies.
Workforce Planning and Development:
• Developed and executed manpower planning strategies to meet workforce needs.
• Prioritized training and development programs to enhance employee skills and knowledge.
• Managed compensation and benefits programs to attract and retain top talent.
• Negotiated and implemented solutions for HR-related challenges.
• Oversaw payroll administration to ensure accurate and timely compensation.
• Played a pivotal role in policy development and implementation.
Strategic Planning and Budgeting:
• Collaborated with senior leadership to define strategic goals, plans, and policies.
• Developed action plans for HR management activities and monitored their implementation.
• Contributed to the preparation of the companys general budget.
• Acted as a bridge between senior management and staff, addressing questions and resolving work-related issues.
• Established and enforced administrative regulations, policies, and procedures related to HR and administration.
Recruitment and Organizational Development:
• Oversaw periodic recruitment efforts and provided guidance to new staff to ensure understanding of job descriptions.
• Issued recommendations for organizational structure and employment rates to align with company objectives.
• Undertook recruitment functions to reduce labor turnover.
• Focused on professional staff development in alignment with corporate strategy.
• Conducted training needs analysis studies and collaborated with directors and department heads.
Workforce Planning and Recruitment:
• Developed and maintained workforce needs plans, aligning them with company goals.
• Secured approved workforce needs through recruitment, training, promotion, and transfers.
• Recommended rules for promotion, rewards, and incentives based on performance assessments.
• Managed recruitment processes, ensuring compliance with policies and procedures.
• Supervised the screening, selection, contracting, initial guidance, and confirmation of new hires.
• Implemented Personnel Policies and Procedures Manual for recruitment.
Training and Development:
• Oversaw the implementation of training programs based on an approved plan.
• Evaluated the effectiveness of training, providing feedback and recommendations.
• Ensured trainees achieved their learning objectives.
• Submitted observations and recommendations to relevant officials.
Performance Management:
• Managed the issuance of staff assessment reports, reviewing recommendations for bonuses, promotions, and sanctions.
• Ensured assessments adhered to company policy and allocations.
• Oversaw the development of Saudization rates and provided recommendations to senior management.
• Acted on behalf of the Director of Human Resources in their absence.
• Policy and Process Management
• Assisted in human resources planning and operational programs.
• Participated in maintaining, renewing, and modifying job descriptions.
• Edited appointment, dismissal, and resignation decisions.
• Conducted periodic employee evaluations.
• Proposed improvement, remedial, and preventive measures to enhance work processes.
Reporting and Records Management:
• Compiled and submitted weekly reports to the Human Resources Manager, detailing accomplishments, and postponed tasks with reasons.
• Maintained departmental records and reports for efficient HR operations.
• Participated in administrative staff meetings to discuss HR-related matters.
Attendance and Leave Management:
• Managed attendance, departure, and absence tracking for employees.
• Handled all employee leave applications and scheduling.
• Ensured adherence to internal policies and procedures. Recruitment and Onboarding:
• Scheduled interviews for potential candidates and coordinated with hiring managers.
• Oversaw the preparation of technical assessments for recruitment.
• Maintained communication with candidates for future job openings.
• Prepared and sent job offers to selected candidates.
• Welcomed new employees and organized their orientation experience, including conducting onboarding sessions in coordination with business functions.
Performance and Talent Management:
• Followed up on staff evaluations and provided necessary support.
• Planned and implemented a vacancy announcement plan to attract qualified candidates.
• Developed the organizational structure of the company, defining roles and management positions.
• Conducted exit interviews with resigned employees to identify reasons and find solutions.
Employee Engagement and Rewards:
• Developed a system of incentives and material and moral rewards for employees.
• Ensured a supportive work environment by measuring job satisfaction among employees.
• Collaborated with supervisors to create and implement a performance assessment plan.
• Provided necessary tools and resources for efficient work processes.
• Managed the transfer and promotion system for personnel, addressing issues related to transfers and promotions. Data Analysis and Government Compliance:
• Provided periodic reports on company performance levels and proposed solutions to address performance issues.
• Specified appropriate qualifications for job positions, including academic qualifications and experience requirements.
• Established and maintained good relations with sources of talent supply.
• Developed recruitment mechanisms and plans to meet staffing needs.
• Leveraged government support programs and worked on government HR platforms.
Assisted and participated in:
• Analyzing employee-related problems, including dropout rates, job satisfaction, salary structure, and job vacancies.
• Improving and developing job contracts to enhance employee experiences and compliance.
• Managing employee records, ensuring accuracy and confidentiality.
• Issuing memos on behalf of the HR Department to facilitate communication and compliance.
• Scheduled appointments and maintained calendars for efficient time management.
• Distributed tasks to staff and coordinated schedules.
• Organized appointments and interviews for managers.
• Alerted the Director to urgent tasks and important dates to ensure timely action.
• Managed and organized incoming emails for the Director.
• Prepared, wrote, and distributed meeting summaries and outcomes.
• Planned and coordinated staff events and gatherings.
• Arranged travel and conference logistics and accommodations.
• Prepared and distributed various communication materials, including notes, emails, invoices, reports, and correspondence.
• Responded to communications received by the Directors office.
• Supervised the development of file archiving systems for efficient document management.
• Updated and maintained files related to company regulations and work ethics, ensuring compliance.
• Conducted specialized studies and analyses to define key performance indicators, performance standards, and service quality in coordination with the quality management team.
• Ensured continuous follow-up to monitor and maintain the required service standards.
• Participated in the development and updating of customer service procedures and manuals.
• Received and responded effectively, efficiently, and professionally to client requests and inquiries.
• Coordinated with relevant departments to address client needs.
• Developed innovative programs and initiatives to meet customer expectations for quality and professionalism in service delivery.
• Analyzed information and data to identify strengths and weaknesses in customer service systems.
• Examined results of customer satisfaction assessments to identify areas for improvement.
• Analyzed patterns in complaint content and identified gaps in service.
• Developed plans to address and fill these gaps, improving overall service quality.
• Prepared, presented, and maintained specialized customer service documents and reports.
• Provided appropriate recommendations and solutions in accordance with established policies and procedures.