Madeleine Maria Johanna Catharina Stals

• Greeting customers and determining their needs and wants
• Reaching sales targets and increasing profits
• Executing of excellent visual merchandising guidelines
• Increasing sales by employing styling advice, product knowledge and sales techniques
• Expanding customer base by employing sales techniques and exceptional customer orientation

• Creating visual merchandising floor plans for JustKidding stores in software program Visual Retailing (Mockshop)
• Analyzing and interpreting trends to facilitate planning
• Communicate and partner with store management
• Write reports and give feedback
• Managing stock levels
• Analyze sales reports and make effective merchandise decisions
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

• Building relationships with customers and securing long term business
• Managing complaints and dealing with dissatisfied customers
• Reviewing profit performance and monthly sales
• Planning marketing events

• Reaching sales targets and increasing profits
• Supervising sales staff & hiring new employees
• Purchasing new range of products
• Stock control and placing orders
• Social media activities

• Advertising in media (social media)
• Brainstorming channels to advertise
• Research and plan advertising campaigns
• Market research studies and analyze findings

• Serving and advising customers
• Receiving payments, handling refunds and balancing cash registers
• Stock control management
• Managing sales meetings
• Working within guidelines, particularly with brands