Madelin Dales, Operations Executive

Madelin Dales

Operations Executive

Al Saif Graphics LLC

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Computer Technology
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Operations Executive at Al Saif Graphics LLC
  • United Arab Emirates - Abu Dhabi
  • October 2021 to January 2022

(Participated Events: Jewellery & Watch Show 2021 and World Future Energy Summit 2022)
 Reporting and assist directly Operations Manager and Client Relations Manager on design brief, costing, procurement and delivery of event/project
 Track and log event and invoices tracking system
 Communication with external (customers and vendors) and internal (colleagues)
 Sourcing of event suppliers and provide onsite event coordination
 Generate administrative task and other adhoc duties such as preparation and submission of forms as per event requirements, badges registrations, furniture/AV order form
 Conduct site surveys and quality control checks and generate reports from the build-up, showdays and dismantling

Admin/Office Secretary /Document Controller/Project Coordinator at Inspiration Interiors LLC
  • United Arab Emirates - Abu Dhabi
  • January 2011 to August 2021

(Project Documentation Handled: Abu Dhabi Court House Project, Applications Building Renovation, New Call Center, Underground Parking Escalator Grand Mosque, National Center for Meteorology and Seismology and Scholarship Offices, Presidential Palace Office, Emirates National School - Cafeteria, Royal Wing Majlis Renovation-Mafraq Hospital, Villa, Government Offices, Offices, Hotels and Restaurant, etc.)
 Provide a full range of secretarial and administrative support in the office.
 Maintain, organize and archive records of documents per projects (includes: scanning, copying, hard/soft copy saving).
 Generate various documents (includes: correspondence, reports, drawing/material submittals, material inspection, inspection request, etc.).
 Prepare and generate specification sheets and physical sample of materials for client’s approval.
 Track and retrieve documents as requested.
 Keep and control approved samples for reference prior/during execution of works.
 Arrange, schedule or cancel meeting appointments if required.
 Receives and screens visitors and telephone calls, takes messages and ensures that the messages are handled correctly.
 Organize daily all incoming and outgoing documents and ensures the documents are handed over to the intended recipients.
 Maintains confidentiality of documents and information received.
 Keeps informed of office details and advices management of problems.
 Operates standard office equipment.
 Prepares LPO’s, assist in distribution of Cash/Cheque Payments
 Assists in the requisition of office supplies / stationeries.

Secretary at Consolidated Project Management (CPM)
  • United Arab Emirates - Abu Dhabi
  • October 2010 to December 2010

 Handles company main telephone line to direct / forward calls to the extension recipient
 Receives documents from the couriers and notifies recipients of its arrival
 Manage phone calls for Managers and Directors which includes call screening.
 Dispatch and handle of correspondences thru couriers
 Assists official business visitors with company location maps and instructions
 Prepare the meeting room and boardroom for company presentations and meetings
 Manage the office supplies, keeping track and maintenance of the inventory
 Manage general consumables (pantry, meeting rooms, etc.) and place orders upon requirements

Customer Service Representative / Reservations Officer at Sea Hunters LLC
  • United Arab Emirates - Dubai
  • April 2007 to August 2010

 Promoting and market the business services.
 Dealing with customer’s queries and complaints.
 Provide advice and suggestions regarding the services offered.
 Reserve, book and manage bookings.
 Manage and organize daily schedule ensuring correct information between agents and field crews.
 Coordinate with relevant company partners like hotel agents and other tourist service providers.
 Prepare and organize schedule for the staff and crews (Boat and Office personnel) for smoother operations.
 Monitor daily office routines to ensure quality over-all operations
 Coordinates with Food and Beverages suppliers
 Monitor up-to-date weather conditions to maintain safety of boat tours. Advice customers for any cancellations or reschedule due to poor weather conditions.
 Arrange Travel/Exit Passes from the Coastguards.
 Prepare General Monthly Statement Reports.

Education

Bachelor's degree, Computer Technology
  • at Negros Oriental State University
  • October 2006

Specialties & Skills

Time Management
Work Ethics
Multi-Tasking
Flexibiity
Adaptability
Handling Pressure
Computer Office Tools - Word, Excel, Powerpoint
Self Confidence

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Executive Assistant/PA Training (Certificate)
Date Attended:
December 2015
Valid Until:
January 9999
Executive Secretarial Training (Certificate)
Date Attended:
June 2008
Valid Until:
January 9999

Hobbies

  • Reading
    Able to get good knowledge in words used in the book. English vocabulary lessons.
  • Watching Documentary Videos
    Knowledge about certain types of culture, religion, places, situations, people, etc.
  • Socializing
    Discover different types of cultures and customs. Know how to socialize with others.