madhav kumar, Regional Manager

madhav kumar

Regional Manager

Ben Franklin Opticians

Location
India - Amritsar
Education
Bachelor's degree, Hotel Management
Experience
19 years, 9 Months

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Work Experience

Total years of experience :19 years, 9 Months

Regional Manager at Ben Franklin Opticians
  • My current job since August 2013

Yellow Light Store), Amritsar

Sr.Manager at GKB Lens Pvt. Ltd. (GKB Opticals)
  • June 2011 to July 2013

Operations Management

Store Manager
  • August 2006 to May 2011
Sales executive at Westside
  • February 2005 to July 2006
Housekeeping Supervisor at Hotel Central cour
  • India
  • August 2004 to December 2005

Key Responsibilities:


•To Generating sales and revenue of the store
•To maintain teamwork, collaboration, development of people and achievement of targets.
•To understand customer needs and fulfill need gaps by suggesting the most optimal solution
•To monitor and control expenses through efficient store operations.
•To Ensure Inventory management and controlling shrinkage
•To Ensure Customer relationship leading to higher customer retention.
•To Ensure effective stock and visual merchandising.
•To be Achieving Top line & Bottom line targets of the store.
•To be Responsible for P&L of the store & controlling the cost of operations.
•To ensure that the store is in compliance with all employment and state laws
•To build strong relationship with existing and new customers.
•To achieve the revenue and profit targets for the store.
•To be responsible for administration/Visual Merchandising / Recruiting /Communications.

Education

Bachelor's degree, Hotel Management
  • at IHM
  • January 2004

in

High school or equivalent,
  • at Evening college
  • January 1999

Certification,

High school or equivalent,
  • at CBSE Board,CHASNALA ACADEMY
  • January 1997

Certification,

Master's degree,
  • at Symbiosis

from

Specialties & Skills

Customer Service
Optimistic
Motivation
Leadership
COMMUNICATION SKILLS
CONTACT MANAGEMENT
CREATIVE
INVENTORY MANAGEMENT
MERCHANDISING
OPERATIONS MANAGEMENT
RECRUITING
TEAMWORK

Languages

English
Expert
Hindi
Expert