Madhusudhanan Kannaian

Setup of New Server and VM for the group Companies.
• Creating and managing VM’s.
• Implementation & configuration application server for Group Companies.
• Managing Avaya IP Phone System.
• Producing and presenting reports to senior management.
• Provide End User Support.
• Maintenance & management of the Windows based Server Environment.
• Working on File Server and controlling user accounts access.
• Managing and monitoring of backups in multiple locations and implement auto backup
for servers.
• Follow documented processes i.e. implementing change control procedures.
• Troubleshooting technical problems and implementing solutions.
• Purchasing of IT Equipment and software for IT Department.
• Provide fast and accurate troubleshooting and rectification of reported faults.
• Asset management and repair logistics.
• Supported users remotely with other Group Companies.
• Visiting to Group Companies weekly.

Maintained technical knowledge in networking area; operating system (Server and PC).
• LAN Administration: added users; printers; removed users; controlling access right list.
• Monitored server performance.
• Responsible for creating, testing PC images using Image Centre and Ghost.
• Supported users related Issues.
• Backup administration

Managing the server
• Creating different services in Server
• Maintaining user in server and applying policies

Undergone on job training as IT

Done a mini project on working model of FM receiver.