Sales Representative
Zongcmpak
مجموع سنوات الخبرة :14 years, 8 أشهر
Madiha Ayyaz
madiha.zain119@gmail.com
Dear Hiring Manager
In my current role as a Customer Service Officer at Zong CMPak, I have successfully led a team of 25 customer service representatives, consistently achieving a customer satisfaction rate of over 95%. I have implemented various strategies to improve customer service, including the introduction of a new CRM system that has significantly improved our response times.
My ability to build strong relationships with customers, coupled with my deep understanding of customer service processes and procedures, has been key to my success. I am confident that these skills would make me a valuable addition to your team.
In addition to my customer service experience, I have a Bachelor's degree in Arts and have completed several professional development courses in customer service management. I am also fluent in English, Urdu, And Punjabi, which has allowed me to effectively serve a diverse customer base.
I am excited about the opportunity to bring my unique blend of skills and experience to your orginisation and i am confident that I can help you achieve your customer service goals. I look forward to the possibility of discussing this opportunity further.
all orignal attested documents will sahre on demand,
Best Regards,
Madiha Ayyaz
GOT 75 PERCENT MARKS