madiha ayyaz, Sales Representative

madiha ayyaz

Sales Representative

Zongcmpak

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Art
الخبرات
14 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 8 أشهر

Sales Representative في Zongcmpak
  • باكستان - إسلام أباد
  • أشغل هذه الوظيفة منذ سبتمبر 2009

Madiha Ayyaz

madiha.zain119@gmail.com

Dear Hiring Manager

In my current role as a Customer Service Officer at Zong CMPak, I have successfully led a team of 25 customer service representatives, consistently achieving a customer satisfaction rate of over 95%. I have implemented various strategies to improve customer service, including the introduction of a new CRM system that has significantly improved our response times.


My ability to build strong relationships with customers, coupled with my deep understanding of customer service processes and procedures, has been key to my success. I am confident that these skills would make me a valuable addition to your team.

In addition to my customer service experience, I have a Bachelor's degree in Arts and have completed several professional development courses in customer service management. I am also fluent in English, Urdu, And Punjabi, which has allowed me to effectively serve a diverse customer base.

I am excited about the opportunity to bring my unique blend of skills and experience to your orginisation and i am confident that I can help you achieve your customer service goals. I look forward to the possibility of discussing this opportunity further.
all orignal attested documents will sahre on demand,

Best Regards,
Madiha Ayyaz

الخلفية التعليمية

بكالوريوس, Art
  • في Punjabi University
  • أغسطس 2005

GOT 75 PERCENT MARKS

Specialties & Skills

team leader
multi tasking
time managemnt
quick learner
team cordinator skills
quick decesion maker

اللغات

الأوردو
متمرّس
الانجليزية
متمرّس
العربية
مبتدئ
البنجابية
متوسط

الهوايات

  • Traveling
    gaining award is not necessary,not a single award gained by travelling but its good for your mental health n physical health to travel in extra time to recreate your self