Madina Ruzieva, SALES ACCOUNT MANAGER

Madina Ruzieva

SALES ACCOUNT MANAGER

Bayut

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Travel &Tourism management
Expérience
10 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 8 Mois

SALES ACCOUNT MANAGER à Bayut
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2018

Oversaw sales forecasting, goal setting, and performance reporting for over 70 accounts
Analyzed and reported on customer activity, business trends, and areas of concern
Maintained high standards of customer service by answering pricing, market conditions, product utilization, and credit questions correctly
Anticipated client needs by staying in touch on a regular basis
Negotiated prices, terms of sale, and service agreements
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
Consistently exceeded monthly sales targets by an average of 20%
Consistently exceeded monthly KPIs with a retention rate of 85% and year-on-year business growth of 45% on average

OFFICE MANAGER à Sorp Business Center
  • Émirats Arabes Unis
  • janvier 2016 à janvier 2018
SALES COORDINATOR à Anantara Hotel Resort & Spa
  • Émirats Arabes Unis - Dubaï
  • octobre 2013 à janvier 2016

Éducation

Baccalauréat, Travel &Tourism management
  • à ATC NZ
  • janvier 2012

Specialties & Skills

Business Development
Listening Skills
Communications
Negotiation
CUSTOMER RELATIONS
CUSTOMER SERVICE
GOAL SETTING
LISTENING
NEGOTIATION
PRICING
PROBLEM SOLVING
REPORTS

Langues

Anglais
Expert
Russe
Langue Maternelle

Loisirs

  • Yoga