Madina Ruzieva, SALES ACCOUNT MANAGER

Madina Ruzieva

SALES ACCOUNT MANAGER

Bayut

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Travel &Tourism management
الخبرات
10 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 7 أشهر

SALES ACCOUNT MANAGER في Bayut
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يناير 2018

Oversaw sales forecasting, goal setting, and performance reporting for over 70 accounts
Analyzed and reported on customer activity, business trends, and areas of concern
Maintained high standards of customer service by answering pricing, market conditions, product utilization, and credit questions correctly
Anticipated client needs by staying in touch on a regular basis
Negotiated prices, terms of sale, and service agreements
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
Consistently exceeded monthly sales targets by an average of 20%
Consistently exceeded monthly KPIs with a retention rate of 85% and year-on-year business growth of 45% on average

OFFICE MANAGER في Sorp Business Center
  • الإمارات العربية المتحدة
  • يناير 2016 إلى يناير 2018
SALES COORDINATOR في Anantara Hotel Resort & Spa
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2013 إلى يناير 2016

الخلفية التعليمية

بكالوريوس, Travel &Tourism management
  • في ATC NZ
  • يناير 2012

Specialties & Skills

Business Development
Listening Skills
Communications
Negotiation
CUSTOMER RELATIONS
CUSTOMER SERVICE
GOAL SETTING
LISTENING
NEGOTIATION
PRICING
PROBLEM SOLVING
REPORTS

اللغات

الانجليزية
متمرّس
الروسية
اللغة الأم

الهوايات

  • Yoga