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Madonna Mitry, Operatian Manager

Madonna Mitry

Operatian Manager·The Office E.G

Egypt

Bachelor's degree, Accounting

Work experience

Total years of experience: 11 years, 9 months

Operatian Manager

January 2021 - Present

The Office E.G

Cairo, Egypt

January 2021 - Present

Increased occupancy rate by 100% by successfully leasing all 37
available offices within 3 months.
Implemented customer loyalty programs that resulted in a customer
retention rate of at least 2-3 years.
Streamlined operational processes to improve efficiency and
productivity.
Respond to client requests and maintain excellent relationships with
existing clients.
Handel the daily operations of the office space, such as maintenance,
cleaning, and security.
Manage the inventory of office supplies and equipment.
Organize and plan office events and activities.
Manage the office budget and expenses.
Keep accurate records of all client interactions and transactions.
Assist with additional administrative tasks as needed.
Manage a high-volume workload within a deadline-driven environment
Arranging events to make the working environment more healthy and to
support their business and communicate with each other to open new
business partnership with each other

Company industry:
Business Support Services

Digital Marketing Specialist

January 2018 - January 2021

Future Group

Cairo, Egypt

January 2018 - January 2021

Developed and implemented comprehensive marketing strategies that
increased brand awareness and lead generation.
Trained and mentored employees on marketing principles and best
practices.
Managed marketing budgets and tracked campaign performance
metrics.
Managed marketing budgets and allocated resources effectively.
Built strong relationships with key industry players, agencies, and
vendors to drive strategic partnerships.
Provided excellent customer service and support to clients.

Company industry:
Retail & Wholesale

Digital Marketing Specialist

October 2016 - January 2018

Tenda Egypt

Shanghai, China Remote

October 2016 - January 2018

Handle all the social media channel marketing
Manage E-commerce website ( souq -jumia ) accounts *
Handle our distrbutior website
Manage all the advertising online and offline
Manage all the marketing materials
Prepering all the sale and stock reports
Collecting the data from the market
Creating all the marketing strategies

Company industry:
Telecommunications

and decoration Office Mannager

January 2014 - January 2016

torath for architecture

Cairo, Egypt

January 2014 - January 2016

Manage, schedule, co-ordinate office functions and activities
Monitor achievement of sales objectives and key performance indicators
Review and track daily sales reports
Prepare monthly sales summaries and reports
Follow up on customer calls and complaints
Compile internal and external customer communications
Control expenses and prepare expense reports
Assist with preparation and tracking of annual budget

Company industry:
Architecture

Education

Ain Shams University

January 2013

January 2013

Bachelor's degree, Accounting

Egypt

Skills

CANVA SOFTWARE
Intermediate
CANVA SOFTWARE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
VISUAL DESIGN
Intermediate
VISUAL DESIGN
Intermediate

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

Certifications
Career Essentials