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Mae Anne Perez, Housekeeping Supervisor

Mae Anne Perez

Housekeeping Supervisor·Park Rotana

United Arab Emirates

High school or equivalent, HIGH SCHOOL

Work experience

Total years of experience: 11 years, 11 months

Housekeeping Supervisor

November 2019 - January 2020

Park Rotana

Abu Dhabi, United Arab Emirates

November 2019 - January 2020

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Supervisor

November 2016 - October 2019

Ajman Saray Resort

Ajman, United Arab Emirates

November 2016 - October 2019

• Follow all company and safety and security policies and procedures
• report any maintenance problems, safety hazards, accidents, or injuries
• Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards
• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
• Assist Housekeeping management in managing daily activities
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
• Document and resolve issues with discrepant rooms with the Front Desk
• Communicate issues to next shift.
• Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Attendant

April 2015 - November 2016

Radisson Blu Doha

Doha, Qatar

April 2015 - November 2016

• Cleans and supplies fourteen rooms as per the hotel procedures. o Offers all possible assistance to guests’
• Prepares rooms blocked for VIP arrivals o Installs roll away beds, baby cots, and other extra items required by guests.
• always Maintains cleanliness and organized trolley
• maintain the cleanliness of pantry and corridors
• ensures that equipment is always well maintained and in good working condition. o Reports maintenance concerns immediately to immediate head
• Delivers guests request promptly.
• Reports loss and breakages to supervisor
• Reports and turn over lost and found items to housekeeping office
• Participates in monthly linen inventory
• Controls usage and wastage for guestroom amenities and supplies o Log in and log out master key.
• Accomplish and submit daily task sheet to floor supervisor

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Housekeeping Admin

February 2008 - February 2015

Crown Regency Hotel and Towers

Philippines

February 2008 - February 2015

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

MCCNHS

April 2004

April 2004

High school or equivalent, HIGH SCHOOL

Philippines

GPA (rating): Good

GPA (rating): Good

HIGH SCHOOL

Skills

Communication
Intermediate
Communication
Intermediate
Opera PMS-Housekeeping
Beginner
Opera PMS-Housekeeping
Beginner
Communication Skills
Beginner
Communication Skills
Beginner

Languages

English

Intermediate

Training and Certifications

Training
HR and ADMIN Basics
Filipino Institute
Jan 2020

Hobbies and interests

Reading Books