Rhodelyn Mae يعقوب

Administrative Support:
Align and dispatch purchase orders, addressing related concerns promptly, ensuring quick resolution.
Encode and maintain accurate sales reports, ensuring timely and efficient data entry.
Validate and process payroll for employees within the department, ensuring accuracy and compliance.
Provide quick and effective editing and marketing tool support to field agents, assisting with content creation and marketing materials.
Record and distribute meeting minutes, ensuring accurate documentation and follow-up actions.
Organize and compile important documents for easy access and retrieval, enabling fast decision-making.
Offer proactive administrative support to senior management, including scheduling and task prioritization.
Draft internal communications, such as memos and incident reports, to ensure smooth internal operations.
Utilize performance tracking tools, such as Scoreboard, to measure and evaluate field agents' performance, offering actionable insights.
Create product samples for field agents to present to customers, ensuring high-quality and timely delivery.
Coordinate and communicate with suppliers to align product delivery and other operational needs, resolving issues efficiently.
Human Resources Support:
Manage accommodations and logistics for field agents during office events and meetings, ensuring smooth execution.
Address and resolve salary-related concerns and HR inquiries from field agents, providing timely and smart solutions to ensure employee satisfaction.
Marketing Support:
Design and develop traditional and digital marketing collaterals to support brand initiatives and campaigns, always with a focus on innovative and effective solutions.
Plan, organize, and execute events, including food expos, conferences, and seminars, ensuring seamless and efficient delivery.
Assist in managing the department’s social media presence, including content creation and engagement on the company’s Facebook page.
Executive Assistant:
Provide prompt and efficient administrative support to the Department Manager by executing direct requests and managing ad-hoc tasks as needed.

● Handle Inbound Healthcare Calls:
Manage a high volume of inbound calls, responding to inquiries and providing timely assistance related to healthcare services and programs.
● Resolve Healthcare Concerns:
Address and resolve healthcare-related issues for elderly clients, demonstrating kindness, empathy, and patience in every interaction.
● Provide Compassionate Support:
Listen attentively to the concerns of elderly clients, ensuring a supportive and understanding approach, and providing guidance on healthcare-related matters.
● Ensure Client Satisfaction:
Ensure that all client concerns are resolved to their satisfaction, maintaining a high level of service quality while adhering to healthcare protocols and company guidelines.
● Collaborate with Healthcare Providers:
Coordinate with internal teams, healthcare professionals, and service providers to find solutions for complex healthcare issues faced by clients.