Senior SAP Technical Consultant
SkyTech
مجموع سنوات الخبرة :18 years, 9 أشهر
- Implementation and support for SAP Business one for HANA (Linux) and SQL.
- Linux Suse technical support including troubleshooting linux application for SAP.
- Windows Server Technical Support.
- SAP Application Support including Add-ons (Intercompany, Customer checkout, Skytech Custom Add-ons).
- Implementation of SAP Web Access, Mobile Integration, SAP Business One Sales.
- Troubleshooting and monitoring HANA Database Engine.
- Import and export live and test database for customers on HANA and SQL.
- Monitoring HANA hardware on Linux.
- Implementing and supporting custom IIS applications for SAP Business One.
- Backup & Storage administration & Support for SAP Business one.
- Developing Linux Custom Script for SAP.
- Troubleshooting Backup and recovery for databases.
- Implementation and support for High Availability for SAP business one (Linux & windows).
- Troubleshooting and supporting Networking.
- Implementation SAP Fiori Cockpit and Custom KPI’s.
- Monitoring customer’s daily backup and server’s health.
- Installing and Supporting End-user Client Problems.
- Train IT of customer side on supporting and implementation of SAP troubleshooting problems.
• Working at Alfouad Group as System Administrator with following Roles from (March 2013 to Feb 2016):
- managing IT Team work receive cases assign it to staff.
- System Infrastructure Engineer (Windows 2008 Server, Exchange 2010)
- Networking, Firewalls, Routers, Cabling.
- Administration and Support Citrix XenApp.
- Installation and Supporting Network Storage Devices (NAS, SAN)
- Managed Service Controlling Systems & Administration, Monitoring tools installation and
Administration.
- Virtualization & Clouding Engineer ( VMware Vsphere, ESx, ESXi, Vcenter, Vmware
View, ThinApp - implementation and administration)
- Implementing Vmware with HP, EMC SAN, NAS Storage.
- Level 1 Support engineer.
- Consultant for the group in all related IT fields.
• Worked in ITON Information Technology (from 03/2011 to Feb 2013), as IT Manager leading technicians
team with following roles:
- System Infrastructure Engineer (Windows 2008 Server, Exchange, ISA Administration)
- Networking, Firewalls, Routers, Cabling.
- Citrix XenApp Administrator.
- Installation and Supporting Network Storage Devices (NAS, SAN)
- Managed Service Controlling Systems & Administration, Monitoring tools installation and
Administration.
- Virtualization & Clouding Engineer ( VMware Vsphere, ESx, ESXi, Vcenter, Vmware
View, ThinApp - implementation and administration)
- Implementing Vmware with HP, EMC SAN, NAS Storage.
- N-Able Clouding Service administrator)
- HelpDesk support for users and Networks, applications.
- Backup and Recovery Technical with Symantec Backup exec.
- Pre-Sales Manager: responsible for Sales & Marketing Manager, build sales and marketing
plan and strategies, follow up customers and team, Selling Products: Microsoft
Applications, VMware Products, Hardware Cisco, Cyberoam, HP & Dell Servers.
• Worked in Dallas Travel & Tourism (from 03/2009 to 02/2011), as IT Manager with following
responsibilities:
- IT administrator for 6 Branch's in Different areas in Amman.
- Vmware Vspher ESX 4.1 Administration and support (vCenter, ESXi Administration,
Troubleshooting DR, High Availability Virtualization, Disaster Recovery, Clustering,
implementation with SAN Storages)
- Linux Redhat Administration, Scripting, Support.
- SunSolaris 10 Administration, Implementation and Support.
- Network administration and support.
- Windows 2003 & Windows 2008 Server administration (AD, Domain, DNS )
- Clustering system and Redundancy (administrations, Supporting) of Servers.
- ISA Server Administration, Controlling, Supporting.
- Exchange 2010 Administration and supporting.
- Cisco Support and Administration (Routers, ASA Firewall, Switch's)
- Citrix Administration and Supporting XenApp & XenServer (Connecting Branch's through
Citrix and VPN, administration, User Management, Supporting, Deploying with Ms-SQL and Oracle Databases and Applications)
- Responsible for all IT Stuff's (Server's Administration, Workstation, End User)
- Cisco Network Inside Branch's and Headquarter (Configuration, Administration, Support)
- Backup and Recovery for Dallas Reservation System and user files, using SAN Storages.
- Applying Share point for users for messaging system and file sharing.
- Applying security modules for all branch's and HQ.
- Backup Administration for Oracle Database through BackupExec.
- Remotely administrating and support for all branch's.
- Voice Over IP administration, Management, Support for Avaya, Grandstream Call
Manager, Installing phones, monitoring users, and healthy of Gateway.
- Monitoring network for all branch's and users, network health, Email servers.
- Connecting Branch's through Cisco Site-to-Site VPN.
• Worked in Blue Energy for Advance Technology (BEAT), as senior System Engineer (from 03/2008 to 03/2009):
- Network Infrastructure Engineer (analyst of Network Requirement)
- Windows 2003 & 2008 Server Standard, Enterprise Supporting and maintenance.
- Microsoft Exchange 2003 & 2007 Installation and Implementation and Support Engineer.
- Microsoft ISA 2004 & 2006 Support Engineer.
- Cisco ASA and Routers Supporting.
- Backup Administration for mail server's and application Servers with Symantec
BackupExec.
- General Windows XP and Vista Support.
- Visual Basic Advance stuff's developer with API
- Developing Software for infrastructure dept as:
1- BEAT BIT utilities (Driver's Backup, System Cleaner, Registry Cleaner etc)
2- BEAT Remote Administrator (Remotely Control Windows server's using WMI technology with advance inventory)
3- Exchange 2003 Backup System.
- Server's installation and maintenance, SQL Database administrator.
- VERITAS Backup Administrator.
- Linux RedHat Administrator & Support Engineer.
- VMware Servers Implementation and supporting.
- Pre-Sales Engineer for Microsoft Products, Cisco, BEAT Business Intelligence
applications.
• Worked in Modern systems Co for Computer and Trading (from 05-2006 - 03-2008):
- Apple Macintosh Technical Support.
- .NET Programmer (VB.NET, ASP.NET)
- PC Technical Support.
- Windows Server network administrator including Exchange 2003, ISA 2004, Ms-SQL
database administration, backup advisor, MySQL Database Administrator.
- ERP Programs implementer.
- Microsoft CRM Business Solution and ERP Administrator and Technical.
- Network and Servers Administrator.
- Programer: on Request.
• Worked in Ramtha IT Center (Governmental society) as Technical Support & Trainner, ASP, C++ (from
01/2004 to 4/2006):
- Windows Server 2003, Exchange 2003 Administrator.
- VB & Windows Server Trainer.
- Develop class wise course material.
- Arrange regular tests to evaluate and upgrade capacities of the students.
Experiences
1. Programming Languages and OS:
• Vmware (ESX, ESXi, vCenter Heartbeat, HA, Disaster Recovery) Server and Workstation
administration and support.
• Windows (all Platforms, XP, Vista, Windows 7) Technical Support and administration.
• Windows Server ( 2000, 2003, 2008) Standard & Enterprise Support and Administration.
• Linux RedHat, Suse Administration and supporting. With 4 years Experiences.
• Sun Solaries Basic Experience. With 6 month experiences
• Cisco Firewall's Switch's Routers Experience.
• Citrix XenAPP, Farming, XenDesktop, AE (Access Essential)
• Apple Macintosh OS Technical Supporting and Administration. With 2 Years Experience
• Programming in Visual Basic 6 & API (Professional Level) . With 9 Years Experience
• Programming in C++ & Assembly (Professional Level) . With 4 Years Experience
• ASP.NET web Developing. (Intermediate Level) . With 2 Years Experience
• HTM, XML Developing. (Intermediate Level) . With 3 Years Experience
• VB.NET programming (Professional Level) . With 5 Years Experience.
• Basic's of BlackBerry Enterprise Server. With Basic Experience.
2. Database Administration: • Microsoft SQL Server 2003, 2005. With 3 Years Experience
• MySQL Administration. With 1 Years Experience
3. Applications: • Microsoft CRM Business Solution Administration Implementation and Support.
• Microsoft Exchange Server 2003 & 2007 Administration (Professional Level)
• Microsoft ISA Server Support and Administration 2003 & 2006 (Professional Level)
• GFI Products: Endpoint Security, Anti-Spam.