Sr. Operation Manager
Success Partner
مجموع سنوات الخبرة :20 years, 8 أشهر
Responsible for all branch operations, which include facilities
Personnel fleet utilization, sales, customer service, maintenance and
Administration.
Achieving regional sales operational objectives by contributing regional
Sales information and recommendations to strategic plans and reviews
Preparing and completing forecasting, annual budget, action plans and
Customer-service standards, resolving problems, identifying markets
Trends and determining regional sales system improvements.
-Developing business and creating new leads in new business Area's and
Sectors, mainly with direct engagement in Projects in the Commercial
Sector, Industrial Sector and Oil & Gas sector.
-Monitoring monthly targets, to ensure achieving quarterly and yearly
Targets in line with yearly budgets and ensuring flow of profit.
-Developing sales and service platform components such as; training
Curriculum, scripts, selling tools, sales workshop, marketing plans
Reporting tools.
-Build marketing Strategy and marketing plan targeting different market
Segments and drive demand for the company products.
Responsibilities
-Manage and motivate sales teams.
-Ensure the achievement of high standards of customer service.
-Oversee the development of less experienced members of your team.
-Handle pricing and develop marketing strategies.
-Maximize profit through effective use of business KPI’s and performance
Management process.
-Attend trade shows and exhibitions around the country.
-Ensure deadlines and targets are achieved whilst maintaining a high
Quality of service.
-Devise unique strategies and techniques to achieve the sales targets.
-Identify and win new business opportunities within defined market
Sectors.
-Identify and utilize the strong points of the company as well as minimize
The effects of weaknesses of the company.
-Settling customer complaints and solve problems as well as following-up
Their requirements in respect aspect of technical problems, deliveries
Consulting support, after sales service, etc.
-Collecting and evaluating marketing information through available
Sources such as newspapers, magazines, directories, exhibitions, internal
Historical records of the company, etc.
-Evaluating and approving quotations to be submitted to customers.
-Preparing and implementing Promotional Plan in order to achieve sales
Promotion objectives through various means and channels such as field
Visits, business trips, general correspondence and communications
Catalogues and leaflets, advertising in special magazines & directories
Participating in exhibitions, invitations to visit factories, selection and
Distribution of promotional gifts, etc.
-Attending and participating actively in all meetings held with important
Key clients.
-Performing Prepare reports as giving advice and recommendations to
The General Manager concerning Marketing and Sales activities.
-Prepare of Marketing Forecast Reports on regular basis.
-Identify and utilize the strong points of the company as well as minimize
The effects of weaknesses of the company.
Saudi Steel Galvanize Industries (SSGI)
Responsibilities
-Manage manufacturing department in producing more than 2300 ton
Per month.
-Reduced production costs by 10% while increasing quality by 15%
Annually.
-Manage a team of more than 65 employees.
-Consulted Production Department for new item to reduce production
Costs and increase quality.
Fasteners and Engineering Fabricated Services (EFS), Al-Khobar -KSA
Responsibilities
-Checked out time cards and fill out production reports.
-Predicted troubles and delays for production schedules.
-Checked out final product is as per the standard or not.
-Motivated and trained employee on repair and maintenance.
-Supervised and synchronized the production subdivisions to produce
A quality product at the lowest possible cost.
-In charge of handling the daily sales cash.
-Review pricing.