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maen assi, Technical Support

maen assi

Technical Support

Nuqul Group

Location
Jordan
Education
Bachelor's degree, computer information systems(cis)
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Technical Support at Nuqul Group
  • Jordan - Amman
  • July 2016 to February 2017

Nuqul Group:
I am working now as technical support
 VMware
 Citrix
 Active Directory
 Data Centre
 Exchange
 SCOM/SCCM
 File Server
 DNS/DHCP
 Backup Administration
 Antivirus Administration
 Design and support e-mail
 Support anti-spam & anti-virus solution
 Windows server 2008 /2012
 Internet connection
 Troubleshoot and solve arising software and hardware problems for PCs, laptops
 Check for application update
 Outlook send/receive, check rules

technical support at jcs
  • Jordan - Amman
  • January 2016 to May 2016

 Install, test and configure new workstations, peripheral equipment and software
 Mail box “exchange” user login name password
 Local admin login
 Resolve issues related to the local area network (LAN), Wide Area Networks (WAN)
 Backup status (email & my Document to external HDD)
 Outlook Troubleshooting
 Manage PC setup and deployment for new employees
 Assign users and computers to proper groups in Active Directory
 Modify configurations, utilities, software default settings, etc. in the Domain
 Maintain inventory of all equipment, software and software licenses

Education

Bachelor's degree, computer information systems(cis)
  • at Hashamite university
  • January 2016

i was student in hashamite university having two course 1-ccna course 2-Mcsa course

Bachelor's degree, computer information systems
  • at الجامعه الهاشميه
  • January 2016

1. Nuqul Group: I am working now as technical support  VMware  Citrix  Active Directory  Data Centre  Exchange  SCOM/SCCM  File Server  DNS/DHCP  Backup Administration  Antivirus Administration  Design and support e-mail  Support anti-spam & anti-virus solution  Windows server 2008 /2012  Internet connection  Troubleshoot and solve arising software and hardware problems for PCs, laptops  Check for application update  Outlook send/receive ,check rules Worked as Technical support in Jordan Cable Services  Install, test and configure new workstations, peripheral equipment and software  Mail box “exchange” user login name password  Local admin login  Resolve issues related to the local area network (LAN), Wide Area Networks (WAN)  Backup status (email & my Document to external HDD)  Outlook Troubleshooting  Manage PC setup and deployment for new employees  Assign users and computers to proper groups in Active Directory  Modify configurations, utilities, software default settings, etc. in the Domain  Maintain inventory of all equipment, software and software licenses

Specialties & Skills

Wired Networking
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Network Management Software
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ATM networks
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Network Services
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Network Security
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ccna course
+Endorse 0
TOFEL course
+Endorse 0
Mcsa
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Languages

English
Intermediate
Arabic
Expert

Training and Certifications

network (Training)
Training Institute:
hashamite university
Date Attended:
July 2015
Duration:
50 hours

Hobbies

  • traing about network
    Upgrading servers and workstations Design and implementation of single or multiple locations connectivity