Ma. Fatima Soriano, Admin/Document Controller

Ma. Fatima Soriano

Admin/Document Controller

Parsons International Limited

Location
Qatar - Doha
Education
Diploma, IATA Customer Service
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

Admin/Document Controller at Parsons International Limited
  • United Arab Emirates
  • January 2012 to September 2012

Parsons International Limited
Jan 2012 - Sept 2012
Admin/Document Controller

• Responsible in handling project documentation, proper filing, updating, establishing procedures in compliance to Quality Management System.
• Tracking & auditing of documents and follow-up of documents required on priority.
• Prepare & handle all inward & outward Correspondence with Developer, Client, and Consultant
• Establish, maintain & operate an effective, reliable & efficient filing system and keep the record of all documents, drawings & electronic copies.
Prepare Project Monthly Progress Report & submit to Client.
• Manage all administrative affairs in the office.
• Prepare correspondences, such as submittals, transmittals and letters.
• Assure proper documentation for easier retrieval and access.
• Facilitates the distribution of correspondences (incoming and outgoing) to the concerned individuals at their respective projects.
• Conduct interviews of secretarial / clerical staff for new projects. Provide training & guideline regarding documentation to new employees.
• Implement the documentation procedures on new projects.
• Follows-up the submittal of Project Profile from Project Managers for accurate reference and records.

Admin / Document Control at SEPAM Consulting & Engineering Company
  • Qatar - Doha
  • October 2010 to October 2011

SEPAM Consulting & Engineering Company
C - ring Road
Oct 2010 - Oct 2011
Admin / Document Control

• Responsible in handling project documentation, proper filing, updating, establishing procedures in compliance to Quality Management System.
• Assisting the planner in making weekly and monthly report.
• Updating document register and correspondences logs.
• Maintains both physical and electronic filing systems.
• Manage all administrative affairs in the office.
• Prepare correspondences, such as submittals, transmittals and letters.
• Assure proper documentation for easier retrieval and access.
• Facilitates the distribution of correspondences (incoming and outgoing) to the concerned individuals at their respective projects.
• Follows-up the submittal of Project Profile from Project Managers for accurate reference and records.
• Coordinates with the Planning Engineer in such cases as per the instruction of the Head of Post-Contract Department.

Document Controller at Injatech Contracting and Trading Company
  • Qatar - Doha
  • March 2009 to April 2010

Injatech Contracting and Trading Company
Al Emadi Business Center
Mar 2009 - Apr, 2010
Document Controller

• Established document control system procedures thus assuring proper documents filing in order for easier location and access.
• Daily filing of all correspondence to its box files and proper distributions of documents to its recipient.
• Daily encoding of documents either incoming or outgoing so as to have complete records on files so as to avoid lost of documents and better efficient documents control.
• Checking the attendance of the workers and supervise them in their job. I also compute their salary.
• Do necessary works as required by superior.

Ticketing Staff at Qatar Airways Ticketing Office
  • Qatar - Doha
  • December 2008 to January 2009

Qatar Airways Ticketing Office
Al Wakrah Branch
Dec 2008 - Jan 2009
Ticketing Staff (On -The - Job Training)


• Plans route and computes ticket cost, using schedules, rate books and computer.
• Arranges reservations and routing for passengers as per request
• Sells travel insurance
• Inform customer of changes with travel conveyance or to confirm reservation
• Sells and assembles tickets for transmittal or mailing to customers
• Determines availability on travel dates requested by customer
• Accommodate telephone enquiry regarding schedules of flight and cost

Knowledge and Special Skills:
• Operating System (Amadeus, Galileo)
• Proficient in MS applications (MS Word, MS PowerPoint & MS Excel) and internet, knowledgeable in MS access.
• Ability to manage multiple tasks such as Help Desk, Secretarial and Administrative functions.
• Able to adapt to new or multicultural environment, hard-working and have very good interpersonal communication skills in English both written and verbal.
• Good typing skills.

On - The - Job Training:
• Qatar Airways - Wakra
Doha, Qatar
• Amadeus Online Ticket Reservation Training.
Wakra Branch, Qatar Airways

Education

Diploma, IATA Customer Service
  • at Qatar Aeronautical College
  • April 2009

College Qatar Aeronautical College Doha, Qatar Course: IATA Customer Service

Bachelor's degree, Airline Travel Management
  • at Qatar Aeronautical College
  • April 2008

College Qatar Aeronautical College Doha, Qatar Degree: Airline Travel Management

Bachelor's degree, Accountancy
  • at University of the East
  • June 2007

University University of the East C.M. Recto, Manila Degree: 1st year - Accountancy Personal Background: Height: 5' 5" Father Sponsored

Specialties & Skills

Proficient in InDesign
Business Correspondence
Test Cases
Encoding
Project Documentation
CORRESPONDENCE
DOCUMENT CONTROL
DOCUMENTATION
ENCODING
PROJECT DOCUMENTATION
Proficient in MS applications (MS Word, MS PowerPoint, MS Excel and MS Access

Languages

English
Expert

Training and Certifications

IATA Customer Service Certificate (Certificate)
Date Attended:
April 2010
Valid Until:
October 2010