Sales Officer
Damas Jewellery LLC
مجموع سنوات الخبرة :4 years, 2 أشهر
• Provide good customer service.
• Accepting orders, repair and booking.
• Handle request, repairs and order with complete information in logbook and coordination with workshop and other departments.
• Update client regarding order, request, repair and booked items.
• Settle payments through cash, card, vouchers, scrap of gold and exchanged items.
• Perform cleaning of store as well as stocks and display.
• Responsible for store supplies and display materials.
• Updating and keeping organized files of shop documents.
• Monitoring of employees’ attendance and forwarding timesheets to Payroll Department.
• Participate in stock takes.
• Settle end of day sale and fax sale sheet to Accounts Department.
• Perform all duties given in minimum supervision.
• Switchboard management using PABX.
• Provide accurate information to caller and relay messages to particular staff.
• Entertain guest and inform concerned person.
• Receive customer queries and complaints and forward to Customer Service Department.
• Responsible for distribution of documents/parcel, faxes including quotations with received stamp and mails with recipient’s signature in our logbook.
• Sending of documents/parcel through courier, postal and logistic staff noted in outgoing logbook.
• Sending of circulars through fax and emails with confirmation.
• Checking of telephone and fax bills.
• Handle the company incoming email and forwarding to concerned person with confirmation.
• Filing reception copy of faxes, memo and important emails.
• Maintaining file of airway bills and other records of outgoing documents.
• Update the local and international shop list.
• Prepare allocation letter for the flat in Damas Building.
• Reliever for Operations Assistant in her absence.
• Reliever for Operations Executive in his absence.
• Maintain a record in Excel and in file of all request, LPOR issued, LPO and invoices.
• Prepare LPO.
• Deal with shop’s complaint.
• Monitor the maintenance personnel work schedule.
• Communicate with Hotel and Mall management for approval of work permits.
• Prepare correspondence and circulars.
• Provide secretarial support to Operations Manager.
• Switchboard management using PABX.
• Provide accurate information to caller and relay messages to particular staff.
• Entertain guest and inform concerned person.
• Responsible for distribution of documents/parcel, faxes including quotations with received stamp and mails with recipient’s signature in our logbook.
• Sending of documents/parcel through courier and postal noted in outgoing logbook.
• Maintain files of employees’ attendance, office supplies, airway bills and other important documents.
• Prepare purchase order using Movex Explorer
• Has the access in company’s email and forwarding each mail to concerned person with confirmation.
• Maintain proper supply of stationeries.
• Issue gate pass and arrange vehicle for visitors.
• Prepare petty cash vouchers.
• Receive and issue payment to suppliers.
• Monitor the attendance of all employees.
• Issue sets of Contract to Sell with Schedule of Payments to client for their signature after paying the reservation fee.
• Route the Contract to Sell for needed signatories.
• Make Statement of Account or Ledger for attachment to contract as needed for auditing of accounting department.
• Send documents with complete signatures to legal office for notary.
• Send one notarized set to client as their copy.
• Upon full payment, issues sets of Deed of Absolute Sale to client for their signature and follow contract routing procedures.
• Turn over Deed of Absolute Sale to Liaison Department with complete signatures, documents, title monitoring form signed by title custodian and with a photocopy of certificate of title.
• Follow up documents with buyer.
• Monitor payments of buyer.
• Issue Special Power of Attorney.
• Issue Affidavit of Former Citizenship.
• Issue certificate of ownership and full payment.
• Assess payments.
• Handling of shifts.
• Oversees neatness of store.
• Handling guest complaint.
• Checking the attendance and performance of staffs/crew.
• Checking the availability and quality of products.
• Has the responsibility with the store volt.
• Give cash fund to store cashier.
• Access in void/refund/discounts.
• Check the availability of coins and bills in every shift.
• Monitor and issues print outs of hourly and daily sales.
• Performs cut-off in every shift.
• Check the cashiers' report together with the cash fund and the total sales.
• Make the sales report.
• Receive change fund from supervisor and performs cash count.
• Perform the Point of Sale System (POS) star up procedures.
• Enter customer’s order based on the order slip forwarded by server.
• Indicate special instructions of guest as written on the order slip.
• Monitor the availability of items to avoid void/refunds/cancelled orders.
• Do the billing out procedure.
• Perform the different forms of payment.
• Welcome and greets the guest and escorts them to their assigned and chosen tables.
• Attend to reservations and inquires.
• Inform service staffs about the reservations and parties scheduled for the day.
• Fill reservation logbooks with necessary information and keeps all reservation signs in place.
• Oversees the neatness of the outlet.
• Assist in preparation and set-up as well as in taking orders.
• Assist in settlement of guest checks.
• Perform other related duties as maybe assigned by supervisor.
• Reliever in cashiering during rest day and absence of store cashier.
In my college, I became a Dean's Lister and having excellent grades in my subjects. I am also a scholar of Mother Laura Gertrude Zealand Foundation, not related in the institution, which is a group that gives opportunity to students who excel in academics and wanted to pursue their studies. In my graduating year, i had my training in Max's Restaurant ( Filipino delicacies), Itallianis Restaurant and Island Cove Resort and Hotel. From these companies, they really appreciate my performance and skills.