Magda Bou Jaoude

Customer Relationship Manager at Nassar Techno Group

• Lebanon
• April 2017 to January 2020

Customers’ advocate, customers’ satisfaction/retention, problem solving, analysis
of customers’ overall experience with all departments
• Leading, training and motivating staff, team building workshops
• Organizing promotional events, exhibitions

Deputy Director of Sales

• January 2014 to April 2017

Assisting DS: marketing strategies, budget forecast, ISO policies and procedures,
internal and external communication, training of administrative department,
B2B/B2C and corporate clients’ follow-up, hiring and training sales staff, up-to-date
information on market/competition
• Searching and identifying new business opportunities

Senior Sales Executive

• March 2011 to December 2013

Selling corporate clients, GOs, NPOs, NGOs, handling tenders
• Setting marketing strategies and yearly forecasts, market analysis

Marketing Manager at Sohi

• May 2010 to January 2011

Elissar, Lebanon
• Setting marketing strategy of nutritionist clinic, clinic’s image, TVs’
appearances/shows, brands’ sponsoring, clinics’ opening across the country
• Talent recruiting

Sales Manager

• August 2009 to March 2010

Filtex s.a.r.l, Shipping &

• April 2007 to May 2008

Development & Sales
• Follow-up of Consulting Engineering offices, sales of Engineering offices of new and
old product line, tenders’ processing and execution

Assistant General Manager

• May 2001 to May 2002

Correspondence, filing, travel & meeting schedules, coordinating between
departments

Sales Representative

• April 1995 to January 2001

Setting marketing & sales strategy of appointed sales area
• Sales/money collection & follow-up of engineers, contractors & sanitary ware
dealers

Real Estate Sales Consultant at Cap sur Ville

• Lebanon
• May 1994 to September 1994

Handling customer needs and concerns, architectural maps’ briefing, site visits,
sales/rent/lease contract signing
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