Client care executive
microtech software solutions
Total years of experience :9 years, 2 Months
Receive customer calls and handle them and call customer to renew the contract of programs to them and follow-up with the customers after implementers visited them.
Worked in Du Emirates for communication company, my job was received calls of foreigners customers are living in U A E to help them and response all of inquiry and resolve any problems issues faced them
Worked on We co. (Telecom Egypt Landlines) by it owners Exceed Co. My job was called customers(outbound calls) and sold to them ADSL and follow up with them pay bills
Worked on Vodafone Egypt by Wasla Outsourcing CO. My job was called customers to offering the best service and sold it to them to use mobile very cheaper and easier than other communications companies and i had worked on The most sections of Vodafone company ( Enterprise Team, then ADSL Team, then Back Office.
Visited customers after taken date meeting to offer for them insurance life policies to protect their family from any accidents may be faced or suddenly Death and sold its.