Magdy Mostafa

aged after-sales operations and led a team of service engineers - Oversaw installation, maintenance, and troubleshooting of equipment. - Ensured high customer satisfaction through efficient service delivery. - Coordinated with clients, suppliers, and international partners to resolve technical issues. - Communicated with global manufacturers via email, phone, and on-site visits to support operations and technical solutions. - Participated in international training programs and shared technical knowledge with team members. - Led the installation and commissioning of equipment for BADYA University dental faculty project including infrastructure coordination and full system setup. - Coordinated with OEMs for spareparts procurement including quotations, ordering and follow-up.

Performed installation, maintenance, and troubleshooting of equipment and systems - Diagnosed and resolved technical issues efficiently on-site. - Provided technical support to clients and ensured smooth system operation - Collaborated with engineers to support and optimize service operations. - Built strong hands-on experience in handling complex technical systems - Worked on advanced systems including dental chairs, dental simulators, X-ray units, CAD/CAM systems, 3D printers, scanners, hand instruments and microscopes.

Performed installation, maintenance, and troubleshooting of equipment and system on advanced laser and x-ray devices. - Reduced equipment downtime and improved efficiency.