Brand Manager
Tamida
مجموع سنوات الخبرة :15 years, 2 أشهر
1. Meet and/or exceed monthly, quarterly, and yearly team sales targets
2. Develop marketing, financial objectives and PR plan and budget
3. Identify, evaluate and manage strategic risks and opportunities.
4. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
5. Manage media, PR, digital, promotional and social media strategy.
6. Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
7. Gathering, investigating, and summarizing market data and trends to draft reports.
8. Bring out the best of branch’s personnel by providing training, coaching, development and motivation
9. Manage and build a marketing plan to grow membership, including media, PR, digital, social media, events, promotions and corporate sales.
10. Manage daily operations, especially customer service and finance activities, and make improvements as needed.
11. Creating credit scoring models to predict risks
12. Approving or rejecting leasing requests, based on credibility and potential revenues and losses
13. Research and evaluate clients’ creditworthiness
14. Follow up with clients to manage debt settlements and contract renewals
15. Develop, review and update company’s credit policies
16. Adhere to high ethical standards, and comply with all regulations/applicable laws
Responsibilities & Duties
1. Meet and/or exceed monthly, quarterly, and yearly team sales targets
2. Develop marketing and PR plan and budget in coordination with client(s).
3. Work with client(s) to establish system branding.
4. Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
5. Manage media, PR, digital, promotional and social media strategy.
6. Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
7. Gathering, investigating, and summarizing market data and trends to draft reports.
8. Maintain strong relationships among multiple system stakeholders, including members, system sponsor(s), partner agency(s), and clients.
9. Manage and build a marketing plan to grow membership, including media, PR, digital, social media, events, promotions and corporate sales.
10. Manage, hire, and train event staff as needed.
11. Budget and track marketing expenses.
12. Facilitate ongoing strategic thinking and ideation, in coordination with clients and key stakeholders.
13. Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
14. Work with stakeholders to ensure all aspects of marketing to include strong community engagement and safety messaging
1.Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development.
2.Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
3.Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, meeting agreed targets.
4.Assist in the development of the annual marketing plan, specifically advising on: realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy and sales effort), realistic costs of operating the sales force; and sales promotion plans.
5.Ensure that all sales representative activities are in accordance with the guidelines of the company’s Code of Conduct
6.Responsible for the planning, recruitment, direction, organization and control of sales representatives to accomplish specific objectives.
7.Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins.
8.Plan and implement a specific appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual territory sales and commission targets and administer ù commission plan.
9. Deliver positive feedback, Employee Rewards and Customer Recognition's to employee
10.Provide high standards of ongoing training for the sales representatives so that they possess sufficient technical knowledge to present information on the company’s products in an accurate and balanced manner.
1. Meet and/or exceed monthly, quarterly, and yearly team sales targets
2. Select, manage and develop a high performing team of team leaders and sales representatives
3. Develop and implement high caliber individual sales and career development plans for all team members
4. Drive alignment/consistency/accountability/cohesive people practices management activities.
5. Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of customer satisfaction
6. Provide sales training and on-going mentoring to staff
7. Develop pricing strategies, balancing firm objectives and customer satisfaction
8. Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
9. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
10. Meet regularly with Sales Manager and provide detailed reporting on the overall performance of the team
11. Work individually with Sales Reps to educate them on the Customer-Focused Selling model
12. Outline and deliver performance improvement plans and year end performance reviews to Sales
13. Monitor and track adherence to productivity, attendance, expectations and provide feedback
14. Review daily reports to diagnose excellence and areas of improvement that affect individual and team performance
15. Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
16. Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
17. Deliver positive feedback, Employee Rewards and Customer Recognition's to employee.
1. To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
2. To assist the Sales Manager in revising and implementing the sales strategies plans.
3. Generating sales opportunities by identifying appropriate business targets.
4. Providing a professional and excellent level of customer service with existing and new customers.
5. Manage Sales Team in Port Said Branch .
6. Assist Sales Manager by completing all assigned duties.
7. Manage stock & vessels
8. Handle customer issues, resolution and communicate escalated issues to the Sales Manager.
9. Manage customer shipping request & follow the shipments
10. Assist with sales rep questions, concerns and product/service questions.
11. Create reports showing Sales %, install %, adherence, and attendance etc.
12. Deliver positive feedback, Employee Rewards and Customer Recognition's to employee.
13. Communicate all employee relations issues, concerns, and incidents to Sales Manager.
1.Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
2.Sells products by establishing contact and developing relationships with prospects; recommending solutions.
3.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
4.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
5.Prepares reports by collecting, analyzing, and summarizing information.
6.Maintains quality service by establishing and enforcing organization standards.
7.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
8.Contributes to team effort by accomplishing related results as needed.
1. Handle Call Center inbound calls
2. Handle call center reports
3. Handle call center & customers complaints
4. Participate in the planning of new product & services
5. Attend UAT
