HK Desk Attendant
Raviz Center Point Hotel
مجموع سنوات الخبرة :2 years, 10 أشهر
Creates housekeeping room attendant and supervisor worksheets and checklists.
Maintain all employee records within the housekeeping department.
Ensures all guest requests are addressed and provided on a timely manner.
Follow department policies, procedures and service standards.
Ensures housekeeping guest amenities and supplies are well stocked.
Maintain the security of all room keys and locks to various cabinets and drawers.
Consistently update records of lost and found.
Creates housekeeping room attendant and supervisor worksheets and checklists.
Maintain all employee records within the housekeeping department.
Ensures all guest requests are addressed and provided on a timely manner.
Follow department policies, procedures and service standards.
Ensures housekeeping guest amenities and supplies are well stocked.
Maintain the security of all room keys and locks to various cabinets and drawers.
Consistently update records of lost and found.
Customer Service/ Technical Support Rep
Handle technical support calls from established customer.
Resolved customer complaints and concerns with strong verbal and negotiation skills.
Provide consistent, superior service to every customer by utilizing all available tools and resources.
Analyzing call logs to spot common trends and underlying problems.
Compile reports on overall customer satisfaction.
Display courtesy and strong interpersonal skills with all customer interactions.
Cashier / Service Crew
Greet customers entering establishment, shop.
Answer customer's questions and provide information on procedures or policies.
Count money in cash drawers at the beginning of shifts.
Maggie Segador 1
BS In