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Magid Hassan, IT MANAGER

Magid Hassan

IT MANAGER·Deef Pharmaceuticals.

Saudi Arabia

Higher diploma, HIGHER DIPLOMA IN SOFTWARE ENGINEERING

Work experience

Total years of experience: 18 years, 5 months

IT MANAGER

August 2024 - Present

Deef Pharmaceuticals.

Alqasim, Saudi Arabia

August 2024 - Present

• Reviews the utilization of applications and sets the standards for the section and manages the supervisors to optimize the teams performance.
• Reviews the progress of work being managed by each section under own purview on a regular basis to recommend ways to improve or correct performance if necessary.
• Contributes to the preparation of the section budget and ensures that the activities within this section are implemented and processed as per the assigned budget.
• Ensures the availability and consistency of end user documentation and user manuals to support internal technical users and end users as well as providing approvals as a final level 2 Confidential.
• Discusses work progress and obstacles within the area of work/specialty by responding to straightforward queries and escalating where necessary to provide practical levels of support and guidance.
• Interacts with management and staff to provide technical assistance for the continuous improvement of IT solutions.
• Stays ahead of current industry trends, remaining diligent about Information technologies updates and bringing prior industry/technical knowledge to benefit the company.
• Identifies the need for change and fosters a climate where subordinates generate suggestions for change to maximize the performance of the department and make the organization stronger.
• Ensures that IT employees work collaboratively with business and third-party partners to meet strategic objectives.
• Develops new processes while driving automation everywhere to increase productivity.
• Epicor ERP Implementation & Support (Functional - Technical) - Finance Module - Sales Module - WH - Manufacturing Module

Company industry:
Pharmaceutical Manufacturing

DIGITAL TRANSFORMATION PROJECT MANAGER

May 2022 - August 2023

Valerie For Information Technologe

Khartoum, Sudan

May 2022 - August 2023

·Led the successful implementation of a new ERP system.
·Developed and executed a digital marketing strategy that increased website traffic by 30% and generated 10% more leads.
·Managed a cross-functional team of developers, designers, and business stakeholders to deliver a new e-commerce platform on time and within budget.

Company industry:
IT Services
Job role:
Management

BUSINESS DEVELOPMENT MANAGER & ERP CONSULTANT

March 2021 - May 2022

ROTANA FLOUR MILLS LTD.

Khartoum, Sudan

March 2021 - May 2022

• Utilize CRM tools to track and report on sales activities, performance metrics, and revenue growth.
• Attend industry events, conferences, and workshops to stay updated on the latest trends and build a professional network.
• Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and successful closing of deals.

Company industry:
IT Services

SUDAN IT MANAGER

September 2011 - September 2019

Hikma Pharmaceuticals

Khartoum, Sudan

September 2011 - September 2019

• Reviews the utilization of applications and sets the standards for the section and manages the supervisors to optimize the teams performance.
• Reviews the progress of work being managed by each section under own purview on a regular basis to recommend ways to improve or correct performance if necessary.
• Contributes to the preparation of the section budget and ensures that the activities within this section are implemented and processed as per the assigned budget.
• Ensures the availability and consistency of end user documentation and user manuals to support internal technical users and end users as well as providing approvals as a final level 2 Confidential.
• Discusses work progress and obstacles within the area of work/specialty by responding to straightforward queries and escalating where necessary to provide practical levels of support and guidance.
• Interacts with management and staff to provide technical assistance for the continuous improvement of IT solutions.
• Stays ahead of current industry trends, remaining diligent about Information technologies updates and bringing prior industry/technical knowledge to benefit the company.
• Identifies the need for change and fosters a climate where subordinates generate suggestions for change to maximize the performance of the department and make the organization stronger.
• Ensures that IT employees work collaboratively with business and third-party partners to meet strategic objectives.
• Develops new processes while driving automation everywhere to increase productivity.
• ERP SAP Implementation & Support (Functional - Technical) - Finance Module - Sales Module - WH - Manufacturing Module

Company industry:
Pharmaceutical Manufacturing

ICT ASSISTANT

September 2005 - September 2011

UNITED NATION POPULATION FUND (UNFPA)

Khartoum, Sudan

September 2005 - September 2011

• Network Administrator in Field Offices & Country office.
• Network Administrator in CO
• Implementation of internal IT procedures, administration of e Fronts communication and network infrastructures
• IT contact point for end-users and local providers
• Monitoring and administration of the local servers and systems (DC, ADC, VPN, Fileserver, SQL, Oracle)
• Administration of the VOIP phone system
• Support and training the users workstations in the 4 offices.
• Users account management
• Backup management
• Creation and management of the testing and projects environments
• Data management
• Maintaining and troubleshooting the network problems in the branch offices and head office.
• Training of clients IT teams for application IT management
• Maintenance of system tools on clients equipment (OCS, antivirus, GPO…)
• IT Helpdesk Support for post-sales activities and pre-sales, level 1
• Recommendations for improving the IT infrastructure and routine configuration and installation of IT solutions.
• Assistance in execution of ongoing and future IT projects in relation with HQ

Company industry:
Other Business Support Services

Education

APTECH INSTITUDE OF COMPUTER

June 2004

June 2004

Higher diploma, HIGHER DIPLOMA IN SOFTWARE ENGINEERING

Sudan

ACADEMIC OF MANAGEMENT STUDIES

August 2003

August 2003

Bachelor's degree, BACHELOR OF COMPUTER SCIENCE

Sudan

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Agile Project Management
Expert
Agile Project Management
Expert
MS Project
Expert
MS Project
Expert
ITIL
Expert
ITIL
Expert
PRINCE2
Expert
PRINCE2
Expert
MCTIP
Expert
MCTIP
Expert
Software Testing
Expert
Software Testing
Expert
PHARMACEUTICALS
Expert
PHARMACEUTICALS
Expert
DATA MANAGEMENT
Expert
DATA MANAGEMENT
Expert
DIGITAL MARKETING
Expert
DIGITAL MARKETING
Expert
PHARMACEUTICALS
Expert
PHARMACEUTICALS
Expert
Data Centers
Expert
Data Centers
Expert
Infrastructure Project Management
Expert
Infrastructure Project Management
Expert
DATA MANAGEMENT
Expert
DATA MANAGEMENT
Expert
DIGITAL MARKETING
Expert
DIGITAL MARKETING
Expert
Microsoft Project
Expert
Microsoft Project
Expert
Microsoft Visio
Expert
Microsoft Visio
Expert
MS Project
Expert
MS Project
Expert
ERP projects
Expert
ERP projects
Expert
Business Analytics
Expert
Business Analytics
Expert
IT Vendors Management
Expert
IT Vendors Management
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
SQL (PROGRAMMING LANGUAGE)
Expert
Servers
Expert
Servers
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Planning
Expert
Planning
Expert
System Administration
Expert
System Administration
Expert
Windows Server
Expert
Windows Server
Expert
Computer Hardware Troubleshooting
Intermediate
Computer Hardware Troubleshooting
Intermediate
Management Consulting
Expert
Management Consulting
Expert
Agile Project Management
Expert
Agile Project Management
Expert
Microsoft 365
Expert
Microsoft 365
Expert
Information Management
Expert
Information Management
Expert
NETWORK INFRASTRUCTURE
Expert
NETWORK INFRASTRUCTURE
Expert
SAP IMPLEMENTATION
Expert
SAP IMPLEMENTATION
Expert
VSAT
Expert
VSAT
Expert
Windows 7
Expert
Windows 7
Expert
ITIL
Expert
ITIL
Expert
PRINCE2
Expert
PRINCE2
Expert
MCTIP
Expert
MCTIP
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Intermediate
Arabic
Native Speaker

Memberships

نقابة تكنولوجيا المعلومات و الاتصالات

Member

August 2020

Training and Certifications

Certifications
AgilePM Project Management
Aug 2016 - Aug 2020
Adobe Photoshop 6
Annafiza For Computer Servoces And Design
Jul 2002 - Sep 2002
A+ Core Hardware and Oprating System Technologies
Medcom Technology Solution
Jan 2004 - Mar 2004
ITIL V3
New Horizon Computer Learning Center
Jul 2008 - Oct 2008
PMP
Aptech University of Computer Education
Sep 2012 - Dec 2012
MCTIP
EgyByte
Dec 2010 - Jan 2011
N+
New Horizon Computer Learning Center
Jan 2007 - Mar 2007
Project+
New Horizon Computer Learning Center
Jul 2008 - Sep 2008
Higher Diploma in Software Engineering
Aptech University of Computer Education
Aug 2001 - Aug 2004
Prince2
EgyByte
Apr 2013 - May 2013
CCNA
Medcom Technology Solution
Jan 2004 - Apr 2004

Training
Business Analyst and Project Manager Collaboration
linkedin
May 2024
PMI-PBA Business Analysis
BaseLine
Mar 2017
Leadership Management
Hikma
Jan 2015
Fundamentals Of Management & Coaching
Hikma
Dec 2014
Effective Communication Skills
ICQ
May 2015

Hobbies

  • Reading Books