Senior Training Coordinator
Top Business
مجموع سنوات الخبرة :15 years, 11 أشهر
1. Update current customers contact details and run sales phone calls
2. Conduct a customer satisfaction survey.
3. Communicate with customers (by emails & phone calls)
4. Follow up the prospective requested courses.
5. Review documents & update date courses at IMC.
6. Review presentation materials.
7. Review Filling & archive records of training, including the training course material, the number of attendees, evaluation, feedback, contracts, reports & relevant data bases.
8. Review & distribute the training material & the attendance training certificates to trainees.
9. Take a picture of all attendees with trainer.
10. Collect & Update the outlines from current trainers
11. Accompany the Trainer to outside training locations, to assist in administrative duties
12. Perform any duties of the Senior Training Specialist that are required during his/ her absence.
1. Update current customers contact details and run sales phone calls
2. Conduct a customer satisfaction survey.
3. Communicate with customers (by emails & phone calls)
4. Follow up the prospective requested courses.
5. Review documents & update date courses at IMC.
6. Review presentation materials.
7. Review Filling & archive records of training, including the training course material, the number of attendees, evaluation, feedback, contracts, reports & relevant data bases.
8. Review & distribute the training material & the attendance training certificates to trainees.
9. Take a picture of all attendees with trainer.
10. Collect & Update the outlines from current trainers
1. Answer and transfer phone calls appropriately.
2. Meet, greet and direct visitors and customers
3. Handle customer’s inquiries & complaints
4. Handle the incoming & outgoing general email/Fax/letter/courier correspondence (Open, sort and distribute / reply)
5. Monitor & follow up the payment status for companies that were late in payment.
7. Supervise all duties of the drivers & office boys.
8. Typing administration letters as requested.
9. Reserve meeting rooms for staff.
10. Prepare training materials.
11. Filing
12. Perform any other related duties.
1. Answer phone calls.
2. Book courses for students and inform them with examination timing.
3. Filing.
4. Taking care of children while they watch movies in the library.
University Degree: BA Alsun University: Ain Shams University