Maha Abdullah, Logistics Operations Manager

Maha Abdullah

Logistics Operations Manager

Arch Global Logistics

Lieu
Jordanie - Amman
Éducation
Diplôme, Fashion Designer
Expérience
22 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :22 years, 4 Mois

Logistics Operations Manager à Arch Global Logistics
  • Jordanie - Amman
  • Je travaille ici depuis juin 2009

- Collaborate with other departments to integrate logistics with business systems or processes, such as sales, management, accounting and HR.
- Maintain metrics, reports, process documentation, customer service logs, ans training records.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates,
including setting performance standards and monitoring performance.
- Negotiate contracts and prices for transportation, distribution, or logistics services.
- Recommend optimal transportation modes, routing, equipment.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Manage operations, research, or logistics projects.
- Plan or implement improvements to internal or external logistics systems or processes.
- Create policies or procedures for logistics activities.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues & complaints.

Logistics Operations Supervisor à Arch Global Logistics
  • Jordanie - Amman
  • septembre 2006 à juin 2009

- Ensure effective and timely implementation of all Logistics daily operational goals inclusive of Logistics functions.
- Head team to develop, articulate and maintain logistic process documentation.
- Lead training, hiring, career development and enrichment of all department associates.
- Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security.
- Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries’ regulations and fiscal regimes.
- Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements.

Logistics Operations Supervisor à National Shipping Services Co
  • Jordanie - Amman
  • avril 2005 à novembre 2005

- Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination.
- Negotiating contracts, transportation and handling costs.
- Arranging insurance and assisting the client in the event of a claim.
- Arranging payment of freight and other charges or collection of payment on behalf of the client.

Import & Export Ocean Freight Officer à National Shipping Services
  • Jordanie - Amman
  • juin 2001 à avril 2004

- Quotations to clients & freight forwarders.
- Issuing Bill of lading
- Demurrage supervision.
- Updating all logistics systems regarding cargo volume, status, departure and delivery dates.

Customer Service Officer à National Shipping Services
  • Jordanie - Amman
  • mai 2000 à juin 2001

- Performing all documentation and preparing invoices for activities related to handled clients & freight forwarders.
- Receiving manifest from agents / freight forwarders & processing the data through system, manifest submission to Jordanian customs, updating about arrival then releasing the delivery order.

Éducation

Diplôme, Fashion Designer
  • à Arabian College
  • juin 1998

Specialties & Skills

BUSINESS PROCESS
CUSTOMER RELATIONS
DELIVERY
DOCUMENTATION
LOGISTICS
RECEIVING
SUPERVISORY SKILLS
CUSTOMER SERVICE
CUSTOMER SATISFACTION
DECISION MAKING
Shipping
Freight Forwarding

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Dangerous Goods Regulations (Certificat)
Date de la formation:
January 2014
Valide jusqu'à:
December 2030