Maha Baghdade, customer service officer

Maha Baghdade

customer service officer

Nasco

Location
Saudi Arabia
Education
Bachelor's degree, تسويق
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

customer service officer at Nasco
  • October 2013 to September 2014

A.Processing the addition and deletion request and uploading member in AlJawazat System
B. Communication with insurance companies to solve any issues
C.Process the biling of insurance invoices and Communication with the clint for all issues

senior officer at Bupa
  • Saudi Arabia - Jeddah
  • July 2012 to August 2013

A. Resolve customer complaints regarding sales and service.
B. Offer quotation for customers
C. Answer new inquiry for new customer
D. Update exiting customer with new programs that seem suitable to their needs.
E. Monitor customer preferences to determine focus of sales efforts.
F. Direct, coordinate, and review activities in sales and service accounting and recordkeeping.
G. Follow up on new leads and referrals resulting from field activity. Identify sales prospects and contact these and other accounts as assigned

Education

Bachelor's degree, تسويق
  • at جامعة الملك عبدالعزيز
  • June 2009

Specialties & Skills

Marketing
متحدثة لباقة_اجيد استخدام الحاسب _اجيد اللغة الانجليزية

Languages

English
Intermediate
English
Intermediate