MAHA BARAHMEH, HR Officer and administrative assistant

MAHA BARAHMEH

HR Officer and administrative assistant

JIBAL amman for mobile trading co.

Location
Jordan - Amman
Education
Bachelor's degree, marketing
Experience
5 years, 10 Months

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Work Experience

Total years of experience :5 years, 10 Months

HR Officer and administrative assistant at JIBAL amman for mobile trading co.
  • Jordan - Wadi as Sir
  • July 2019 to February 2022

At First Receiving and placing customer's mobile phones. ...
Resolving customer complaints, managing database records, drafting status reports on customer service issues. Data entry and research as required to troubleshoot customer problems.

And then I was promoted to an administrative assistant Providing administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. … & Includes the responsibilities of an HR officer managing every aspect of the employment process, including, orientation, and training of new staff members, and managing payroll.

Social Media Specialist at Telemax Jo
  • Jordan - Amman
  • September 2018 to July 2019

Responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness, and ultimately, boost sales.

Sales Representative at Umniah
  • Jordan - Amman
  • July 2018 to September 2018

Serves customers by selling products and meeting customer needs. Services existing accounts, and establishes new accounts by planning and organizing daily work schedule .

Insurance Sales Agent at Al-Nisr alarabi insurance
  • Jordan - Amman
  • July 2017 to December 2017

promoting the company's goods and services to potential buyers and facilitate the signing of sales contracts between the company and its clients.

Customer Service Specialist at Telemax Jo
  • Jordan - Amman
  • February 2016 to June 2017

Receiving and placing customer's mobile phones.…
Resolving customer complaints, managing database records, drafting status reports on customer service issues. Data entry and research as required to troubleshoot customer problems

Sales & Production manager at Abedah Group
  • Jordan - Amman
  • November 2015 to February 2016

1- Provides a positive customer experience with fair, friendly, and courteous service. Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases. Resolves customer issues and answers questions. Bags purchases if needed. Processes return transactions.

2- which includes overseeing sales, staff and inventory. Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.

Education

Bachelor's degree, marketing
  • at جامعة البلقاء التطبيقية
  • May 2015

Specialties & Skills

Fast Learning
Interpersonal Skills
Responsibility
People oriented
Time Management
communication skills
copmuter skills
Microsoft Office

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Basic life insurance (Certificate)
Date Attended:
September 2017
Advanced Social Media Strategy Training and Certification (Certificate)
Date Attended:
June 2016
YouTube affiliate marketing - method & case study (Certificate)
Date Attended:
June 2016
Social media management (Certificate)
Date Attended:
May 2016
Social psychology fundamentals (Certificate)
Date Attended:
May 2016
The introduction to Facebook marketing (Certificate)
Date Attended:
May 2016
The social media management tool : Buffer tutorial (Certificate)
Date Attended:
May 2016
SAP Terp-10 (Certificate)
Date Attended:
May 2015

Hobbies

  • Blogging
  • Volunteering and community involvement
  • Video Editing