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تم إلغاء حظر المستخدم بنجاح
مها مأمون, Senior Protection Assistant

مها مأمون

Senior Protection Assistant·UNHCR

مصر

ماجستير, International Law

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 8 أشهر

Senior Protection Assistant

أبريل 2022 - حتى الآن

UNHCR

القاهرة، مصر

أبريل 2022 - حتى الآن

Drafting RSD Assessments and compiling and analyzing information related to the RSD activities of the Operation, and in drafting related correspondence and reports.
Responsible for supporting all activities related to the processing of refugee claims in the Operation.
Conducting RSD interviews, regular RSD, simplified RSD, merged registration/ RSD interviews and Appeal cases review.
Support the Refugee Status Determination Unit.
Monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides
Functional protection support to information management and programme staff.
Provide quality, timely and effective protection support to persons of concern and identifies opportunities to mainstream protection methodologies and safeguards in operational responses.
Provide counseling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims.
Liaises closely with Registration, Community Services, Resettlement, and other Protection staff.
Conducting COI and other research related to RSD and maintaining the Operation's local repository of relevant information, guidelines and standards.
Provide interpretation and/or translation services in cases for which s/he has the required language
مجال الشركة:
منظمة إنسانية دولية
الدور الوظيفي:
الشؤون القانونية

Senior RSD Assistant

نوفمبر 2018 - نوفمبر 2020

UNHCR Egypt

القاهرة، مصر

وجدت هذه الوظيفة عبر بيت.كوم

نوفمبر 2018 - نوفمبر 2020

◦ Drafting RSD Assessments and compiling and analyzing information related to the RSD activities of the Operation, and in drafting related correspondence and reports.
◦ Responsible for supporting all activities related to the processing of refugee claims in the Operation.
◦ Conducting RSD interviews, regular RSD, simplified RSD, merged registration/ RSD interviews and Appeal cases review.
◦ Support the Refugee Status Determination Unit.
◦ Monitors protection standards, operational procedures and practices in protection delivery in line with international standards and provides
◦ Functional protection support to information management and programme staff.
◦ Provide quality, timely and effective protection support to persons of concern and identifies opportunities to mainstream protection methodologies and safeguards in operational responses.
◦ Provide counseling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims.
◦ Liaises closely with Registration, Community Services, Resettlement, and other Protection staff.
◦ Conducting COI and other research related to RSD and maintaining the Operation's local repository of relevant information, guidelines and standards.
◦ Provide interpretation and/or translation services in cases for which s/he has the required language competencies.
مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
الشؤون القانونية

Protection Assistant

أبريل 2016 - نوفمبر 2018

UNHCR Egypt

الإسكندرية، مصر

وجدت هذه الوظيفة عبر بيت.كوم

أبريل 2016 - نوفمبر 2018

Provide counselling and respond to queries from asylum seekers and refugees. Prepare recommendations with regards to legal and social obstacles faced by persons of concern. Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up. Monitor and visit detention facilities to verify UNHCR persons of concern conditions in detention. Assist with the SGBV focal point in identification SGBV cases, and start the closure exercise for old cases. Support in child protection counseling and BIA assessments. Assist in gate filtration and identification for the needs of vulnerable refugees and asylum seekers. Assist in the mobile registration mission in identifying. Support community outreach meetings, participatory assessments and other mechanisms for consultations with persons of concerns. Vulnerable protection cases.
- Participating in community outreach meeting and protection missions within Alexandria office AOR. And drafting related reports.
- Assist in the mobile registration mission in identifying vulnerable protection cases.
- Support community outreach meetings, participatory assessments and other mechanisms for consultations with persons of concerns.
- Drafting protection assessments, note for the files, IRFs’, BIAs' and referrals to partners.
- Deliver Notification of negative RSD decisions.
- Provide regular analytical and statistical reports of activities carried out.
مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
الشؤون القانونية

Account Manager

فبراير 2016 - أبريل 2016

Progressive Media

القاهرة، مصر

فبراير 2016 - أبريل 2016

Developing advertising and creative strategies as well as BTL Production .     
مجال الشركة:
الإعلان
الدور الوظيفي:
التسويق والعلاقات العامة

Account Manager

أغسطس 2015 - ديسمبر 2015

Ad Work

القاهرة، مصر

أغسطس 2015 - ديسمبر 2015

Handling major accounts including El Forn Bakery, Tobacco Brands & New Business.
Developing advertising and creative strategies as well as BTL Production .    
مجال الشركة:
الإعلان
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Community Outreach/Operations Manager

يناير 2014 - أغسطس 2015

Motoon LLC / Mushtarak community space

القاهرة، مصر

يناير 2014 - أغسطس 2015

Community Outreach.
Handling Social Media accounts.
Preparing print materials and following up with designers.
Logistics and coordination of activities /events.
Preparing activities/events calendar.
Organizing and preparing legal and administration documents.
Liaising with governmental institutes.
Filing and maintaining company documents.
Coordinating with company legal accountant and lawyers.
Drafting and translating company contracts with clients/ employees...etc.
Preparing financial reports.
Writing points of meetings.
Administration and financial tasks within the company.
مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
خدمة المجتمع

Program Coordinator

أغسطس 2011 - يوليو 2013

Hisham Mubarak Law Firm

القاهرة، مصر

أغسطس 2011 - يوليو 2013

Coordinating between activists and human rights defenders (lawyers).
Arranging meeting and trainings.
Preparing reports about the program.
Participating in work groups and initiatives (No Military Trails for Civilians, Front to Defend Egypt Protesters, let's Write our Constitution, Arms Trade Treaty campaign)
مجال الشركة:
مكاتب المحاماة
الدور الوظيفي:
الإدارة

Account Manager / Senior Account Executive

مارس 2010 - مايو 2011

Memac Ogilvy & Mather

القاهرة، مصر

مارس 2010 - مايو 2011

Handling major accounts including EgyBev, Kraft Foods, Arab Bank, IBM, Novartis, Smart Village &New Business.
Developing advertising and creative strategies as well as media strategies.
Responsible for ensuring work is produced on time and within budget.
Understanding of the client’s business and the major factor/s trends shaping their market(s).
Handling all administrative and financial documents between clients & agency.
Writing creative briefs.
Preparing presentations and delivering them to clients.
Coordinating with and briefing media and research agencies.
مجال الشركة:
الإعلان
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Senior Account Executive

مايو 2008 - مارس 2010

TBWA\EGYPT

القاهرة، مصر

مايو 2008 - مارس 2010

Co-ordinate and distribute all administrative documentation, e.g. status reports, trade press articles, competitor activity etc.
Develop understanding of and participation in, drafting of creative briefs, schedules briefs and other relevant information.
Ensure that relevant case studies and laminated samples are acquired and kept for both team, new business presentations and web site information
Ensure clear understanding of the client’s operational requirements and to deliver to agreed plans
مجال الشركة:
الإعلان
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Client Relationship Manager

فبراير 2007 - يناير 2008

ISI Emerging Markets

القاهرة، مصر

فبراير 2007 - يناير 2008

Training customers on ISI products.
Technical and administrative support to customers.
Performing regular training sessions to customers.
Renewing customer contracts.
Assisting Sales Executives
Internal re-training for sales executive.
Communicating customer feedback to production team.
Singing barter deals with media and conference organizers.
Representing the company in various events
Planning conferences
Preparing and sending marketing material
مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Retail Relationship Consultant

ديسمبر 2005 - يناير 2007

Loyalty.Inc Motorola Authorized Agent

مصر

ديسمبر 2005 - يناير 2007

Traveling throughout assigned territory to call/visit on retailers in their outlets or shops
Calling prospect clients to qualify leads and explain the offered services and products.
Informing clients and prospects of upcoming and existing promotions and products
Conducting informal training on current, new and upgraded products
Constant database updating
Competitor analysis.
Follow up to assure satisfaction, respond to queries, solve or refer problems
Preparing reports on outlets’ sales activities and feedback
Preparing daily reports on visits
مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التسويق والعلاقات العامة

Assistant Marketing Manager

يوليو 2003 - ديسمبر 2005

Al-Hassan Real-Estate Company

مصر

يوليو 2003 - ديسمبر 2005

Dealing with above and below the line advertisements
Performing marketing research and sales surveys.
Networking with and selecting potential customers
مجال الشركة:
العقارات
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

Liverpool John Moores University

سبتمبر 2024

سبتمبر 2024

ماجستير، International Law

بريطانيا العظمى

المعدل التراكمي (نسبة مئوية): 65%

المعدل التراكمي (نسبة مئوية): 65%

LLM international Laws

Alexandria University

أغسطس 2021

أغسطس 2021

دبلوم، Criminal Law

مصر

المعدل التراكمي (التقدير): مقبول

المعدل التراكمي (التقدير): مقبول

Criminal Science Law Diploma

Cairo University

يونيو 2017

يونيو 2017

بكالوريوس، Law

مصر

المعدل التراكمي (نسبة مئوية): 75%

المعدل التراكمي (نسبة مئوية): 75%

LLB

Modern Academy In Maadi

سبتمبر 2005

سبتمبر 2005

بكالوريوس، Computer Science

مصر

المعدل التراكمي (نسبة مئوية): 59.2%

المعدل التراكمي (نسبة مئوية): 59.2%

Major: Computer Science Minor: Business Administration Degree: Fair and 5th academy year Graduation project : Windows desktop application programmer Nile Mall Maadi Preparation and negotiation for user requirements. Design and control data flow in the system Set and maintain automated accounting and customer support system using VC sharp .NET, ADO .NET, Crystal Reports. Creating a guided Virtual Tour using panoramic views using Visual C# , Java Scripts ,SQL and ADO.NET .

Al-Horrya Language School

يوليو 2000

يوليو 2000

الثانوية العامة أو ما يعادلها، Thanwia Amma

مصر

المعدل التراكمي (نسبة مئوية): 77%

المعدل التراكمي (نسبة مئوية): 77%

Percentage: 77% Degree

Skills

Human Rights
Expert
Human Rights
Expert
Ms Word
Expert
Ms Word
Expert
Ms Excel
Expert
Ms Excel
Expert
Ms Powerpoint
Expert
Ms Powerpoint
Expert
HTML Editors
Intermediate
HTML Editors
Intermediate
Ms Outlook
Expert
Ms Outlook
Expert
IBM Lotus Notes
Expert
IBM Lotus Notes
Expert
Lunix OS
Beginner
Lunix OS
Beginner
Human Rights
Expert
Human Rights
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الفرنسية

مبتدئ

التدريب و الشهادات

التدريب
Basic Training on Interviewing and Credibility
UNHCR
Apr 2016

الهوايات والاهتمامات

Sports, Underground art, Reading