ماريان إميل

• Streamlined customer file updates annually, ensuring precise and current information for enhanced service delivery.
• Enhanced communication tracking by meticulously recording all faxes, mails, and calls from customers.
• Drafted and dispatched correspondence for multiple departments and the Deputy Chairman, ensuring prompt and effective communication.
• Oversaw export control documentation, guaranteeing adherence to regulatory compliance and minimizing risks.
• Facilitated operational efficiency by issuing delegation letters as needed, supporting seamless workflow.
• Developed and issued warranty certificates for sold equipment, reinforcing customer satisfaction and trust.

• Executed comprehensive office management duties to enhance operational efficiency and workflow.
• Collaborated closely with the office manager to oversee daily activities and foster team collaboration.
• Spearheaded international business negotiations through strategic travel to China, successfully securing partnerships with local agents.
• Streamlined communication by managing incoming calls, addressing requests, and coordinating the manager's schedule.
• Organized and facilitated committee meetings, ensuring all relevant materials were prepared and accessible for participants.
• Provided exceptional administrative support, enhancing overall productivity and customer service within the office environment.