It Support Executive
Gulf Energy Technology & Projects
مجموع سنوات الخبرة :9 years, 11 أشهر
mainly responsible for the smooth running of computer systems and ensuringusers get maximum benefits;supporting the roll-out of new applications, currently supporting Microsoft AXdynamics;monitoring and maintaining computer systems and networks;installing and configuring computer hardware operating systems andapplications;setting up new users accounts and profiles and dealing with password issues;working continuously on a task until completion;talking staff or clients through a series of actions, either face-to-face or over thetelephone, to help set up systems or resolve issues;
Install, configure, and maintain network services, equipment and devices.
Installation and Maintenance of CCTV.
IP Telephone Installation and Configuration.
Handling inventory of all IT devices and printers.
Troubleshooting network connectivity in a LAN/WAN environment.
Installing configuring IP to PC and printer and setting up firewalls.
Hardware trouble shooting.
Maintaining printers and other devices.
Server installing and configuring outlook mails.
Connectivity and Dealing with Customers.
Maintaining and developing relationships with existing customers in person andvia telephone calls and emails.Responding to incoming email and phone enquiries.
Relationship building.
Researching the market and related products.
Making accurate, rapid cost calculations & providing customers with Quotations.
Quotation Preparation and Follow-up of Customers.
Course College/School Year of Passing Percentage of Marks B.E (Electronics & Communication Engineering) Srinivas Institute of Technology, Mangalore 2013 70%
2009 Pre University College Modankap = 63%
SSLC = 72%