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Mahammad Ravoof, IT Assistant

Mahammad Ravoof

IT Assistant·Al Madina Hypermarket

United Arab Emirates

Bachelor's degree, Computer Science & Engineering

Work experience

Total years of experience: 6 years, 4 months

IT Assistant

July 2018 - February 2022

Al Madina Hypermarket

Riyadh, Saudi Arabia

July 2018 - February 2022

• Provide Hardware Support for all offices, within given location
• Responsible for installing, running and Maintance of the Computer System.
• Microsoft Server2008, 2012 AD, DNS, DHCP Scope creation.
• Resolve the issue related to network, internet, etc.
• Inventory Management (Gravity ERP).
• Manages inventory tracking system to record deliveries, and stock levels.
Company industry:
Retail & Wholesale
Job role:
Information Technology

IT SUPPORT ENGINEER

April 2016 - April 2017

Netsolve System Tr. L.L.C

United Arab Emirates

April 2016 - April 2017

Handling and providing support for AMC clients.
* Microsoft Server2003, 2008 AD, DNS, DHCP Scope creation.
* Providing networking, installation and maintenance services.
* Sonic wall Firewall installation, Configuration and VPN tunnel creation.
* Managing and troubleshooting access to shared folders.
* Configuring and troubleshooting Outlook.
* Resolving issues related to application customization.
* Identifying and troubleshooting problems related to security permissions.
* Installing the software, operating systems and server operating systems
* CCTV DVR Setup and Online Configuration.
Job role:
Information Technology

DESKTOP SUPPORT ENGINEER

September 2014 - April 2016

Aindubai Satellite and Computer Spare Parts L.L.C

United Arab Emirates

September 2014 - April 2016

Installation and maintenance of Windows OS.
* Installation/updating of desktop software, Antivirus Support.
* Desktop performance monitoring and optimization.
* Configuration and setup Router and switches.
* Resolving the issues over the telephone and by email.
* Providing support for Windows, Macintosh issues.
* Visit to client sites to help with installation, deployment, and troubleshooting.
Job role:
Information Technology

Education

Vivekananda College of Engineering & Technology Puttur

June 2022

June 2022

Bachelor's degree, Computer Science & Engineering

India

in

Visveswaraiah Technological UniversityK.P.T Polytechnic

May 2013

May 2013

Bachelor's degree, Computer Science

India

Undergone soft skill training under the Infosys campus connect program at our college during 2010-11.

Skills

DHCP
Expert
DHCP
Expert
DNS
Expert
DNS
Expert
DVR
Expert
DVR
Expert
VPN
Expert
VPN
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert
ANTI VIRUS
Expert
ANTI VIRUS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
EMAIL
Expert
EMAIL
Expert
MACINTOSH
Expert
MACINTOSH
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT OUTLOOK
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
NETWORKING
Expert
NETWORKING
Expert
OPTIMIZATION
Expert
OPTIMIZATION
Expert
ROUTERS
Expert
ROUTERS
Expert
SWITCHES
Expert
SWITCHES
Expert
DHCP
Expert
DHCP
Expert
DNS
Expert
DNS
Expert
DVR
Expert
DVR
Expert
VPN
Expert
VPN
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert

Languages

English

Expert

Hindi

Expert